[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"kb-article-fil-bought-on-web-no-pro-on-android":3,"i-fas:globe":152,"i-far:chevron-down":156,"i-far:bars":159,"i-far:magnifying-glass":161,"i-far:gear":163,"i-far:comment":165,"kb-categories-fil":167,"kb-related-fil-bought-on-web-no-pro-on-android":309,"i-far:chevron-right":334,"i-far:globe":337,"i-far:calendar":339,"i-far:clock":341,"i-far:circle-question":343},{"id":4,"slug":4,"title":5,"description":6,"categoryId":7,"tags":8,"related":11,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":22,"href":23,"__fallback":24,"body":25,"tocLinks":143},"bought-on-web-no-pro-on-android","I bought on the web - I can't see Pro on Android","Sign in on the Android app with the same Fretscape account you used on the web. Close and reopen the app to pick up the change.","pricing-and-billing",[9,10],"troubleshooting","mobile",[12,13,14,15],"paid-but-still-see-free","bought-on-android-no-pro-on-web","restore-pro-on-new-device","sign-in-with-google",null,"2026-05-15","knowledgeBase.relativeTime.monthsAgo",2,false,1,"\u002Fpricing-and-billing\u002Fbought-on-web-no-pro-on-android","\u002Fknowledgebase\u002Fbought-on-web-no-pro-on-android",true,{"type":26,"value":27,"toc":141},"minimark",[28,45,50,55,62,65,69,72,82,85,89,92,96,104,118,121,125],[29,30,31,32,39,40,44],"p",{},"Sign in on the ",[33,34,38],"a",{"href":35,"rel":36},"https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.fretscape.app",[37],"nofollow","Android app"," with the ",[41,42,43],"strong",{},"same Fretscape account"," you used on the web, then close and reopen the app. Pro usually shows up within a minute.",[46,47,49],"h2",{"id":48},"walk-through-these-in-order","Walk through these in order",[51,52,54],"h3",{"id":53},"_1-same-account-on-both","1. Same account on both",[29,56,57,58,61],{},"In the ",[33,59,38],{"href":35,"rel":60},[37],", open the user menu and check which email you're signed in as. It needs to match the account you bought Pro on (the one you were signed into on the web at the time of payment).",[29,63,64],{},"If it doesn't match, sign out of the Android app and sign back in with the right account.",[51,66,68],{"id":67},"_2-close-and-reopen-the-app","2. Close and reopen the app",[29,70,71],{},"The Android app picks up the tier change the next time it loads. The fastest way:",[73,74,75,79],"ul",{},[76,77,78],"li",{},"Swipe Fretscape out of your recent-apps list.",[76,80,81],{},"Tap the Fretscape icon to reopen it.",[29,83,84],{},"That makes the app refresh your account from our servers.",[51,86,88],{"id":87},"_3-wait-a-moment-then-try-again","3. Wait a moment, then try again",[29,90,91],{},"Pro usually shows up on other devices within ten seconds. If you've just paid on the web and immediately switched to your phone, give it a minute and reopen the app once more.",[46,93,95],{"id":94},"still-showing-free-after-all-of-that","Still showing Free after all of that",[29,97,98,99,103],{},"Email ",[33,100,102],{"href":101},"mailto:help@fretscape.com","help@fretscape.com"," and include:",[73,105,106,109,112,115],{},[76,107,108],{},"The email on your Fretscape account",[76,110,111],{},"Your Stripe receipt number (Stripe emails it after purchase)",[76,113,114],{},"Roughly when you paid",[76,116,117],{},"That you're seeing Free in the Android app specifically",[29,119,120],{},"We'll check from our end and either switch your account to Pro on Android manually or tell you what's needed to get it sorted.",[46,122,124],{"id":123},"other-things-that-look-similar","Other things that look similar",[73,126,127,134],{},[76,128,129,133],{},[33,130,132],{"href":131},"\u002Fknowledgebase\u002Fgoogle-play-says-i-own-pro","Google Play says I already own Pro, but Fretscape still shows Free"," - that's a different problem with a different fix.",[76,135,136,140],{},[33,137,139],{"href":138},"\u002Fknowledgebase\u002Fpaid-but-still-see-free","I paid but I still see Free"," - the general checklist that covers both directions.",{"title":142,"searchDepth":19,"depth":19,"links":143},"",[144,150,151],{"id":48,"depth":19,"text":49,"children":145},[146,148,149],{"id":53,"depth":147,"text":54},3,{"id":67,"depth":147,"text":68},{"id":87,"depth":147,"text":88},{"id":94,"depth":19,"text":95},{"id":123,"depth":19,"text":124},{"left":153,"top":153,"width":154,"height":154,"rotate":153,"vFlip":20,"hFlip":20,"body":155},0,512,"\u003Cpath fill=\"currentColor\" d=\"M351.9 280l-190.9 0c2.9 64.5 17.2 123.9 37.5 167.4 11.4 24.5 23.7 41.8 35.1 52.4 11.2 10.5 18.9 12.2 22.9 12.2s11.7-1.7 22.9-12.2c11.4-10.6 23.7-28 35.1-52.4 20.3-43.5 34.6-102.9 37.5-167.4zM160.9 232l190.9 0C349 167.5 334.7 108.1 314.4 64.6 303 40.2 290.7 22.8 279.3 12.2 268.1 1.7 260.4 0 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beses.",[174,175],"far","rocket",7,[178,179],"chord-search","settings",{"id":181,"slug":182,"name":183,"description":184,"icon":185,"count":187,"order":19,"related":188,"featured":20},"account-and-sign-in","account-at-sign-in","Account at Pag-sign In","Pamahalaan ang iyong profile, email, at authentication.",[174,186],"circle-user",11,[7,189],"privacy-and-legal",{"id":7,"slug":191,"name":192,"description":193,"icon":194,"count":196,"order":147,"related":197,"featured":20},"presyo-at-pagsingil","Presyo at Pagsingil","Mga subscription, upgrade, at paraan ng pagbabayad.",[174,195],"wallet",18,[181,189],{"id":178,"slug":199,"name":200,"description":201,"icon":202,"count":204,"order":205,"related":206,"featured":20},"paghahanap-ng-chord","Paghahanap ng Chord","Paano maghanap ng mga partikular na chord at mga variation nito.",[174,203],"magnifying-glass",8,4,[207,208],"chord-builder","voicings-and-diagrams",{"id":207,"slug":210,"name":211,"description":212,"icon":213,"count":176,"order":215,"related":216,"featured":20},"pagbuo-ng-chord","Pagbuo ng Chord","Pagbuo ng custom na chord nang paisa-isang note.",[174,214],"wrench",5,[178,217],"progressions",{"id":208,"slug":219,"name":220,"description":221,"icon":222,"count":204,"order":224,"related":225,"featured":20},"voicings-at-diagrams","Voicings at Diagrams","Pagbasa ng chord charts at pag-unawa sa inversions.",[174,223],"layer-group",6,[178,226],"tunings-and-capo",{"id":226,"slug":228,"name":229,"description":230,"icon":231,"count":224,"order":176,"related":233,"featured":20},"mga-tuning-at-capo","Mga Tuning at Capo","Mga alternate tuning, posisyon ng capo, at custom na setup ng mga kuwerdas.",[174,232],"music",[208,178],{"id":235,"slug":236,"name":237,"description":238,"icon":239,"count":19,"order":204,"related":241,"featured":20},"playback-and-audio","playback-at-audio","Playback at Audio","Pagdinig sa iyong mga chord at chord progression nang malinaw at out loud.",[174,240],"circle-play",[217,179],{"id":243,"slug":244,"name":245,"description":246,"icon":247,"count":215,"order":249,"related":250,"featured":20},"favourites","mga-paborito","Mga Paborito","Pag-save ng mga voicing at chord progression na gusto mong balikan.",[174,248],"heart",9,[208,217],{"id":217,"slug":252,"name":253,"description":254,"icon":255,"count":153,"order":257,"related":258,"featured":20},"mga-chord-progression","Mga Chord Progression","Pagbuo, pag-optimize, at pagbabahagi ng mga chord progression.",[174,256],"diagram-project",10,[207,208],{"id":260,"slug":261,"name":262,"description":263,"icon":264,"count":153,"order":187,"related":266,"featured":20},"reverse-lookup","hanapin-ang-chord-mula-sa-mga-note","Hanapin ang Chord Mula sa mga Note","Pagkilala sa chord mula sa mga note na tinutugtog mo.",[174,265],"clock-rotate-left",[178,208],{"id":179,"slug":268,"name":269,"description":270,"icon":271,"count":153,"order":273,"related":274,"featured":20},"mga-setting","Mga Setting","Pag-customize ng Fretscape para sa setup at mga preference mo.",[174,272],"gear",12,[226,208],{"id":189,"slug":276,"name":277,"description":278,"icon":279,"count":176,"order":281,"related":282,"featured":20},"privacy-at-legal","Privacy at Legal","Paano hinahawakan ang data mo at paano mo magagamit ang mga karapatan mo.",[174,280],"shield-check",13,[181,7],{"id":9,"slug":284,"name":285,"description":286,"icon":287,"count":153,"order":289,"related":290,"featured":20},"pag-troubleshoot","Pag-troubleshoot","Mga solusyon kapag may hindi gumagana gaya ng inaasahan.",[174,288],"triangle-exclamation",14,[179,169],{"id":292,"slug":293,"name":294,"description":295,"icon":296,"count":224,"order":298,"related":299,"featured":20},"mobile-and-android","mobile-at-android","Mobile at Android","Paggamit ng Fretscape sa mga phone at tablet.",[174,297],"mobile-screen",15,[169,179],{"id":301,"slug":302,"name":303,"description":304,"icon":305,"count":153,"order":307,"related":308,"featured":20},"known-limitations","mga-kilalang-limitasyon","Mga Kilalang Limitasyon","Mga bagay na hindi pa nagagawa ng Fretscape - at kung ano ang ginagawa namin para rito.",[174,306],"circle-info",16,[9,217],[310,317,325],{"id":12,"slug":12,"title":139,"description":311,"categoryId":7,"tags":312,"related":314,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":19,"path":316,"href":138,"__fallback":24},"Three quick checks if your Pro purchase has gone through but Fretscape still shows you on Free - sign-in, refresh, and waiting a moment for Pro to show up on other devices.",[9,313],"billing",[14,13,4,315],"wrong-account-purchase","\u002Fpricing-and-billing\u002Fpaid-but-still-see-free",{"id":13,"slug":13,"title":318,"description":319,"categoryId":7,"tags":320,"related":321,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":323,"href":324,"__fallback":24},"I bought on Android - I can't see Pro on the web","Sign in on the web with the same Fretscape account you used on Android, then refresh. Pro usually appears within a minute.",[9,10],[12,4,14,322],"why-android-price-differs","\u002Fpricing-and-billing\u002Fbought-on-android-no-pro-on-web","\u002Fknowledgebase\u002Fbought-on-android-no-pro-on-web",{"id":14,"slug":14,"title":326,"description":327,"categoryId":7,"tags":328,"related":329,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":332,"href":333,"__fallback":24},"How to restore Pro on a new device","Pro is tied to your Fretscape account, not your device. 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