[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"kb-article-fil-data-when-account-deleted":3,"i-fas:globe":211,"i-far:chevron-down":215,"i-far:bars":218,"i-far:magnifying-glass":220,"i-far:gear":222,"i-far:comment":224,"kb-categories-fil":226,"kb-related-fil-data-when-account-deleted":371,"i-far:chevron-right":400,"i-far:globe":403,"i-far:calendar":405,"i-far:clock":407,"i-far:circle-question":409},{"id":4,"slug":4,"title":5,"description":6,"categoryId":7,"tags":8,"related":11,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":19,"path":21,"href":22,"__fallback":23,"body":24,"tocLinks":203},"data-when-account-deleted","What Happens to My Data When I Delete My Account?","A plain-English breakdown of what Fretscape deletes immediately, what's retained, and how billing records work after account deletion.","account-and-sign-in",[9,10],"account","privacy",[12,13,14,15],"delete-your-account","sign-out-of-all-devices","what-data-does-fretscape-collect","how-to-exercise-privacy-rights",null,"2026-05-15","knowledgeBase.relativeTime.monthsAgo",2,false,"\u002Faccount-and-sign-in\u002Fdata-when-account-deleted","\u002Fknowledgebase\u002Fdata-when-account-deleted",true,{"type":25,"value":26,"toc":201},"minimark",[27,31,45,50,53,88,91,95,98,106,116,120,123,142,145,154,174,178,191,195],[28,29,30],"p",{},"When you delete your Fretscape account, your sign-in details, display name, email, chord preferences, saved progressions, favourites, and our billing record for your account are all removed immediately. Anonymous usage data that was already collected can't be undone, and your purchase records stay with the payment service you used. Full breakdown below.",[28,32,33,34,39,40,44],{},"The full version of this also lives on the ",[35,36,38],"a",{"href":37},"\u002Faccount-deletion","Account Deletion page"," - this article walks through it in plainer language. For the full legal text, see the ",[35,41,43],{"href":42},"\u002Fprivacy","Privacy Policy",".",[46,47,49],"h2",{"id":48},"deleted-immediately","Deleted immediately",[28,51,52],{},"The moment deletion completes, Fretscape removes:",[54,55,56,64,70,76,82],"ul",{},[57,58,59,63],"li",{},[60,61,62],"strong",{},"Your sign-in details"," - your password (if you set one), your Google account link, and any active sign-ins you had on your devices.",[57,65,66,69],{},[60,67,68],{},"Your display name and email address"," - your visible profile fields.",[57,71,72,75],{},[60,73,74],{},"Your chord preferences and saved settings"," - tuning, capo position, instrument sound, notation system, language, theme, and any other in-app choices.",[57,77,78,81],{},[60,79,80],{},"Your saved progressions and favourites"," - every chord and progression you've ever saved on the account.",[57,83,84,87],{},[60,85,86],{},"Our billing record for your account"," - which plan you were on, when you upgraded, and so on.",[28,89,90],{},"After this step, there is no copy of any of the above on Fretscape's side. We genuinely cannot get it back for you if you change your mind - please be sure before you delete.",[46,92,94],{"id":93},"retained-but-not-linkable-to-you","Retained, but not linkable to you",[28,96,97],{},"Two categories of data can't be retroactively unpicked, but neither identifies you personally:",[54,99,100],{},[57,101,102,105],{},[60,103,104],{},"Anonymous usage data already collected."," Fretscape uses Google Analytics and Microsoft Clarity to see which features get used and where the rough edges are. These tools record activity under a random visitor ID - not your email or name. Activity that was already recorded stays in those tools, but there's no way to trace it back to your deleted account afterwards.",[28,107,108,109,111,112,44],{},"For more on what's collected and how to opt out, see the ",[35,110,43],{"href":42}," and the ",[35,113,115],{"href":114},"\u002Fcookies","Cookies page",[46,117,119],{"id":118},"billing-records","Billing records",[28,121,122],{},"Purchases are handled by outside services. We don't hold your card details ourselves, and we can't delete records from their systems:",[54,124,125,139],{},[57,126,127,130,131,134,135,138],{},[60,128,129],{},"Stripe"," (web purchases), ",[60,132,133],{},"Google Play"," (Android purchases), and ",[60,136,137],{},"Apple"," (iOS purchases, once iOS ships) each keep their own records of any payment you made.",[57,140,141],{},"Fretscape may also keep a basic summary of each purchase - total, date, country, currency, with no personal details attached - for as long as tax and accounting rules require.",[28,143,144],{},"If you need a copy of your purchase history, contact the service you paid through. They can usually send you receipts and invoices on request.",[46,146,148,149,153],{"id":147},"whats-not-affected","What's ",[150,151,152],"em",{},"not"," affected",[54,155,156,162,168],{},[57,157,158,161],{},[60,159,160],{},"Your Google account"," (if you signed in with Google) - that's a Google product, untouched.",[57,163,164,167],{},[60,165,166],{},"Other devices you're signed in on"," - they'll be kicked out next time they reach a Fretscape server, but the devices themselves are fine.",[57,169,170,173],{},[60,171,172],{},"Future sign-ups with the same email"," - you can create a fresh account later. It'll be a clean Free-tier account with nothing carried over.",[46,175,177],{"id":176},"refunds","Refunds",[28,179,180,181,185,186,190],{},"If you bought Pro and want a refund alongside (or instead of) deletion, email ",[35,182,184],{"href":183},"mailto:help@fretscape.com","help@fretscape.com"," before deleting - Fretscape offers a 30-day money-back guarantee. See the ",[35,187,189],{"href":188},"\u002Fpricing","pricing page"," for the full policy.",[46,192,194],{"id":193},"questions","Questions",[28,196,197,198,200],{},"If you want to know exactly what we hold on you, or have a specific concern about data after deletion, email ",[35,199,184],{"href":183},". We respond within a couple of working days.",{"title":202,"searchDepth":19,"depth":19,"links":203},"",[204,205,206,207,209,210],{"id":48,"depth":19,"text":49},{"id":93,"depth":19,"text":94},{"id":118,"depth":19,"text":119},{"id":147,"depth":19,"text":208},"What's not affected",{"id":176,"depth":19,"text":177},{"id":193,"depth":19,"text":194},{"left":212,"top":212,"width":213,"height":213,"rotate":212,"vFlip":20,"hFlip":20,"body":214},0,512,"\u003Cpath fill=\"currentColor\" d=\"M351.9 280l-190.9 0c2.9 64.5 17.2 123.9 37.5 167.4 11.4 24.5 23.7 41.8 35.1 52.4 11.2 10.5 18.9 12.2 22.9 12.2s11.7-1.7 22.9-12.2c11.4-10.6 23.7-28 35.1-52.4 20.3-43.5 34.6-102.9 37.5-167.4zM160.9 232l190.9 0C349 167.5 334.7 108.1 314.4 64.6 303 40.2 290.7 22.8 279.3 12.2 268.1 1.7 260.4 0 256.4 0s-11.7 1.7-22.9 12.2c-11.4 10.6-23.7 28-35.1 52.4-20.3 43.5-34.6 102.9-37.5 167.4zm-48 0C116.4 146.4 138.5 66.9 170.8 14.7 78.7 47.3 10.9 131.2 1.5 232l111.4 0zM1.5 280c9.4 100.8 77.2 184.7 169.3 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45.8-42.3c5.6-5.2 8.4-12.7 7.6-20.2-1.3-11.5-1.3-23.7 0-35.2 .8-7.6-2-15.1-7.6-20.2l-45.8-42.3 36.8-63.8 59.5 18.5c7.3 2.3 15.2 .9 21.4-3.6 9.4-6.9 19.6-12.9 30.4-17.6 7-3.1 12.1-9.3 13.8-16.7zM212.8-16c-18.7 0-34.9 13-39 31.2L161.2 70.8c-6.3 3.2-12.3 6.7-18.2 10.5L88.6 64.4c-17.9-5.6-37.2 2-46.5 18.2L-1.1 157.4c-9.3 16.2-6.2 36.7 7.5 49.4l41.9 38.7c-.3 6.9-.3 14 0 21L6.4 305.2c-13.7 12.7-16.9 33.2-7.5 49.4l43.2 74.8c9.3 16.2 28.7 23.7 46.5 18.2l54.5-16.9c5.9 3.8 11.9 7.3 18.2 10.5l12.6 55.6c4.1 18.2 20.3 31.2 39 31.2l86.4 0c18.7 0 34.9-13 39-31.2l12.6-55.6c6.3-3.2 12.3-6.7 18.2-10.5l54.5 16.9c17.9 5.6 37.2-2 46.5-18.2l43.2-74.8c9.3-16.2 6.2-36.7-7.5-49.4l-41.9-38.7c.3-6.9 .3-14 0-21l41.9-38.7c13.7-12.7 16.8-33.2 7.5-49.4L470 82.6c-9.4-16.2-28.7-23.7-46.5-18.2L369 81.3c-5.9-3.8-11.9-7.3-18.2-10.5L338.3 15.2C334.1-3 317.9-16 299.2-16l-86.4 0zM304 256a48 48 0 1 1 -96 0 48 48 0 1 1 96 0zm-48-96a96 96 0 1 0 0 192 96 96 0 1 0 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beses.",[233,234],"far","rocket",7,1,[238,239],"chord-search","settings",{"id":7,"slug":241,"name":242,"description":243,"icon":244,"count":246,"order":19,"related":247,"featured":20},"account-at-sign-in","Account at Pag-sign In","Pamahalaan ang iyong profile, email, at authentication.",[233,245],"circle-user",11,[248,249],"pricing-and-billing","privacy-and-legal",{"id":248,"slug":251,"name":252,"description":253,"icon":254,"count":256,"order":257,"related":258,"featured":20},"presyo-at-pagsingil","Presyo at Pagsingil","Mga subscription, upgrade, at paraan ng pagbabayad.",[233,255],"wallet",18,3,[7,249],{"id":238,"slug":260,"name":261,"description":262,"icon":263,"count":265,"order":266,"related":267,"featured":20},"paghahanap-ng-chord","Paghahanap ng Chord","Paano maghanap ng mga partikular na chord at mga variation nito.",[233,264],"magnifying-glass",8,4,[268,269],"chord-builder","voicings-and-diagrams",{"id":268,"slug":271,"name":272,"description":273,"icon":274,"count":235,"order":276,"related":277,"featured":20},"pagbuo-ng-chord","Pagbuo ng Chord","Pagbuo ng custom na chord nang paisa-isang note.",[233,275],"wrench",5,[238,278],"progressions",{"id":269,"slug":280,"name":281,"description":282,"icon":283,"count":265,"order":285,"related":286,"featured":20},"voicings-at-diagrams","Voicings at Diagrams","Pagbasa ng chord charts at pag-unawa sa inversions.",[233,284],"layer-group",6,[238,287],"tunings-and-capo",{"id":287,"slug":289,"name":290,"description":291,"icon":292,"count":285,"order":235,"related":294,"featured":20},"mga-tuning-at-capo","Mga Tuning at Capo","Mga alternate tuning, posisyon ng capo, at custom na setup ng mga kuwerdas.",[233,293],"music",[269,238],{"id":296,"slug":297,"name":298,"description":299,"icon":300,"count":19,"order":265,"related":302,"featured":20},"playback-and-audio","playback-at-audio","Playback at Audio","Pagdinig sa iyong mga chord at chord progression nang malinaw at out loud.",[233,301],"circle-play",[278,239],{"id":304,"slug":305,"name":306,"description":307,"icon":308,"count":276,"order":310,"related":311,"featured":20},"favourites","mga-paborito","Mga Paborito","Pag-save ng mga voicing at chord progression na gusto mong balikan.",[233,309],"heart",9,[269,278],{"id":278,"slug":313,"name":314,"description":315,"icon":316,"count":212,"order":318,"related":319,"featured":20},"mga-chord-progression","Mga Chord Progression","Pagbuo, pag-optimize, at pagbabahagi ng mga chord progression.",[233,317],"diagram-project",10,[268,269],{"id":321,"slug":322,"name":323,"description":324,"icon":325,"count":212,"order":246,"related":327,"featured":20},"reverse-lookup","hanapin-ang-chord-mula-sa-mga-note","Hanapin ang Chord Mula sa mga Note","Pagkilala sa chord mula sa mga note na tinutugtog mo.",[233,326],"clock-rotate-left",[238,269],{"id":239,"slug":329,"name":330,"description":331,"icon":332,"count":212,"order":334,"related":335,"featured":20},"mga-setting","Mga Setting","Pag-customize ng Fretscape para sa setup at mga preference mo.",[233,333],"gear",12,[287,269],{"id":249,"slug":337,"name":338,"description":339,"icon":340,"count":235,"order":342,"related":343,"featured":20},"privacy-at-legal","Privacy at Legal","Paano hinahawakan ang data mo at paano mo magagamit ang mga karapatan mo.",[233,341],"shield-check",13,[7,248],{"id":345,"slug":346,"name":347,"description":348,"icon":349,"count":212,"order":351,"related":352,"featured":20},"troubleshooting","pag-troubleshoot","Pag-troubleshoot","Mga solusyon kapag may hindi gumagana gaya ng inaasahan.",[233,350],"triangle-exclamation",14,[239,228],{"id":354,"slug":355,"name":356,"description":357,"icon":358,"count":285,"order":360,"related":361,"featured":20},"mobile-and-android","mobile-at-android","Mobile at Android","Paggamit ng Fretscape sa mga phone at tablet.",[233,359],"mobile-screen",15,[228,239],{"id":363,"slug":364,"name":365,"description":366,"icon":367,"count":212,"order":369,"related":370,"featured":20},"known-limitations","mga-kilalang-limitasyon","Mga Kilalang Limitasyon","Mga bagay na hindi pa nagagawa ng Fretscape - at kung ano ang ginagawa namin para rito.",[233,368],"circle-info",16,[345,278],[372,380,390],{"id":12,"slug":12,"title":373,"description":374,"categoryId":7,"tags":375,"related":376,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":19,"path":378,"href":379,"__fallback":23},"How to Delete Your Account","Permanently delete your Fretscape account from Profile Settings - or contact us if you can no longer sign in.",[9],[4,13,377,15],"change-your-email-address","\u002Faccount-and-sign-in\u002Fdelete-your-account","\u002Fknowledgebase\u002Fdelete-your-account",{"id":13,"slug":13,"title":381,"description":382,"categoryId":7,"tags":383,"related":385,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":236,"path":388,"href":389,"__fallback":23},"How to Sign Out of All Devices","End every active Fretscape session - web, Android, and any browser you've signed in on - in one click from Profile Settings.",[9,384],"security",[386,12,387],"change-your-password","sign-in-with-google","\u002Faccount-and-sign-in\u002Fsign-out-of-all-devices","\u002Fknowledgebase\u002Fsign-out-of-all-devices",{"id":14,"slug":14,"title":391,"description":392,"categoryId":249,"tags":393,"related":394,"order":16,"lastUpdated":397,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":19,"path":398,"href":399,"__fallback":23},"What data does Fretscape collect?","A plain-English summary of what Fretscape stores when you use the site or app - account info, your saved work, basic usage data, and nothing else.",[10,9],[395,396,15],"do-you-sell-my-data","how-is-my-payment-information-stored","2026-05-18","\u002Fprivacy-and-legal\u002Fwhat-data-does-fretscape-collect","\u002Fknowledgebase\u002Fwhat-data-does-fretscape-collect",{"left":212,"top":212,"width":401,"height":213,"rotate":212,"vFlip":20,"hFlip":20,"body":402},320,"\u003Cpath fill=\"currentColor\" d=\"M313.5 239c9.4 9.4 9.4 24.6 0 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