[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"kb-article-hr-restore-pro-on-new-device":3,"i-fas:globe":152,"i-far:chevron-down":156,"i-far:bars":159,"i-far:magnifying-glass":161,"i-far:gear":163,"i-far:comment":165,"kb-categories-hr":167,"kb-related-hr-restore-pro-on-new-device":310,"i-far:chevron-right":335,"i-far:globe":338,"i-far:calendar":340,"i-far:clock":342,"i-far:circle-question":344},{"id":4,"slug":4,"title":5,"description":6,"categoryId":7,"tags":8,"related":10,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":22,"href":23,"__fallback":24,"body":25,"tocLinks":146},"restore-pro-on-new-device","How to restore Pro on a new device","Pro is tied to your Fretscape account, not your device. Sign in on the new device with the same account and Pro is already there - no Restore button needed.","pricing-and-billing",[9],"troubleshooting",[11,12,13,14,15],"paid-but-still-see-free","bought-on-android-no-pro-on-web","bought-on-web-no-pro-on-android","how-to-create-an-account","favourites-sync-across-devices",null,"2026-05-15","knowledgeBase.relativeTime.monthsAgo",2,false,1,"\u002Fpricing-and-billing\u002Frestore-pro-on-new-device","\u002Fknowledgebase\u002Frestore-pro-on-new-device",true,{"type":26,"value":27,"toc":144},"minimark",[28,32,37,64,67,71,74,100,108,112,115,119,127,131],[29,30,31],"p",{},"There's nothing to restore - Pro is tied to your Fretscape account, not to the device or app store. Sign in on the new device with the same account you bought Pro on, and Pro is already there.",[33,34,36],"h2",{"id":35},"the-short-version","The short version",[38,39,40,58,61],"ol",{},[41,42,43,44,51,52,57],"li",{},"Install the ",[45,46,50],"a",{"href":47,"rel":48},"https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.fretscape.app",[49],"nofollow","Android app"," (or open the ",[45,53,56],{"href":54,"rel":55},"https:\u002F\u002Ffretscape.com",[49],"web app",").",[41,59,60],{},"Sign in with the same email\u002FGoogle account you used when you bought Pro.",[41,62,63],{},"That's it. Pro is active.",[29,65,66],{},"There's no separate \"Restore Purchases\" button - and you don't need one. The unlock is on the account itself.",[33,68,70],{"id":69},"what-if-pro-isnt-showing-up","What if Pro isn't showing up?",[29,72,73],{},"You're signed in, but you still see Free on the new device. Usually it's one of these:",[75,76,77,84,94],"ul",{},[41,78,79,83],{},[80,81,82],"strong",{},"You signed in with a different account by mistake."," Check the email shown in the user menu. If it's not the email that bought Pro, sign out and sign back in with the right one.",[41,85,86,89,90,93],{},[80,87,88],{},"You haven't refreshed yet."," On the web, refresh the page. In the ",[45,91,50],{"href":47,"rel":92},[49],", close and reopen it.",[41,95,96,99],{},[80,97,98],{},"You just signed in."," Give it about a minute - the new device picks up Pro status within ten seconds in most cases.",[29,101,102,103,107],{},"See ",[45,104,106],{"href":105},"\u002Fknowledgebase\u002Fpaid-but-still-see-free","I paid but I still see Free"," for the full troubleshooting flow.",[33,109,111],{"id":110},"two-devices-same-account","Two devices, same account",[29,113,114],{},"Pro works on both your web and Android sign-ins for the same account at the same time. There's no device limit and no transfer step - every device you sign in on gets Pro.",[33,116,118],{"id":117},"lost-access-to-the-original-account","Lost access to the original account",[29,120,121,122,126],{},"If you've lost the email you signed up with (no longer have the inbox, can't get a password reset link, etc.), email ",[45,123,125],{"href":124},"mailto:help@fretscape.com","help@fretscape.com",". Include any details that prove you're you - the rough date you bought Pro, a Stripe receipt or Google Play order ID, the country you paid from. We'll help you regain access.",[33,128,130],{"id":129},"what-about-apple-ios","What about Apple iOS?",[29,132,133,134,138,139,143],{},"There's no iOS app at launch, so this article doesn't cover iOS specifically. If you want to use Fretscape on an iPhone or iPad today, sign in on the ",[45,135,137],{"href":54,"rel":136},[49],"web"," in the browser - same account, same Pro. See ",[45,140,142],{"href":141},"\u002Fknowledgebase\u002Fis-there-an-ios-app","Is there an iOS app?"," for the latest.",{"title":145,"searchDepth":19,"depth":19,"links":146},"",[147,148,149,150,151],{"id":35,"depth":19,"text":36},{"id":69,"depth":19,"text":70},{"id":110,"depth":19,"text":111},{"id":117,"depth":19,"text":118},{"id":129,"depth":19,"text":130},{"left":153,"top":153,"width":154,"height":154,"rotate":153,"vFlip":20,"hFlip":20,"body":155},0,512,"\u003Cpath fill=\"currentColor\" d=\"M351.9 280l-190.9 0c2.9 64.5 17.2 123.9 37.5 167.4 11.4 24.5 23.7 41.8 35.1 52.4 11.2 10.5 18.9 12.2 22.9 12.2s11.7-1.7 22.9-12.2c11.4-10.6 23.7-28 35.1-52.4 20.3-43.5 34.6-102.9 37.5-167.4zM160.9 232l190.9 0C349 167.5 334.7 108.1 314.4 64.6 303 40.2 290.7 22.8 279.3 12.2 268.1 1.7 260.4 0 256.4 0s-11.7 1.7-22.9 12.2c-11.4 10.6-23.7 28-35.1 52.4-20.3 43.5-34.6 102.9-37.5 167.4zm-48 0C116.4 146.4 138.5 66.9 170.8 14.7 78.7 47.3 10.9 131.2 1.5 232l111.4 0zM1.5 280c9.4 100.8 77.2 184.7 169.3 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0-192z\"\u002F>",{"left":153,"top":153,"width":154,"height":154,"rotate":153,"vFlip":20,"hFlip":20,"body":166},"\u003Cpath fill=\"currentColor\" d=\"M51.9 384.9C19.3 344.6 0 294.4 0 240 0 107.5 114.6 0 256 0S512 107.5 512 240 397.4 480 256 480c-36.5 0-71.2-7.2-102.6-20L37 509.9c-3.7 1.6-7.5 2.1-11.5 2.1-14.1 0-25.5-11.4-25.5-25.5 0-4.3 1.1-8.5 3.1-12.2l48.8-89.4zm37.3-30.2c12.2 15.1 14.1 36.1 4.8 53.2l-18 33.1 58.5-25.1c11.8-5.1 25.2-5.2 37.1-.3 25.7 10.5 54.2 16.4 84.3 16.4 117.8 0 208-88.8 208-192S373.8 48 256 48 48 136.8 48 240c0 42.8 15.1 82.4 41.2 114.7z\"\u002F>",[168,180,190,199,210,219,228,235,243,252,260,268,276,284,292,301],{"id":169,"slug":170,"name":171,"description":172,"icon":173,"count":176,"order":21,"related":177,"featured":20},"getting-started","prvi-koraci","Prvi koraci","Osnove korištenja Fretscapea prvi put.",[174,175],"far","rocket",7,[178,179],"chord-search","settings",{"id":181,"slug":182,"name":183,"description":184,"icon":185,"count":187,"order":19,"related":188,"featured":20},"account-and-sign-in","racun-i-prijava","Račun i prijava","Upravljajte svojim profilom, e-poštom i autentifikacijom.",[174,186],"circle-user",11,[7,189],"privacy-and-legal",{"id":7,"slug":191,"name":192,"description":193,"icon":194,"count":196,"order":197,"related":198,"featured":20},"cijene-i-naplata","Cijene i naplata","Pretplate, nadogradnje i načini plaćanja.",[174,195],"wallet",18,3,[181,189],{"id":178,"slug":200,"name":201,"description":202,"icon":203,"count":205,"order":206,"related":207,"featured":20},"pretraga-akorda","Pretraga akorda","Kako pronaći određene akorde i njihove varijacije.",[174,204],"magnifying-glass",8,4,[208,209],"chord-builder","voicings-and-diagrams",{"id":208,"slug":211,"name":212,"description":213,"icon":214,"count":176,"order":216,"related":217,"featured":20},"graditelj-akorda","Graditelj akorda","Sastavljanje prilagođenih akorda ton po ton.",[174,215],"wrench",5,[178,218],"progressions",{"id":209,"slug":220,"name":221,"description":222,"icon":223,"count":205,"order":225,"related":226,"featured":20},"voicings-i-dijagrami","Voicings i dijagrami","Čitanje dijagrama akorda i razumijevanje obrata akorda.",[174,224],"layer-group",6,[178,227],"tunings-and-capo",{"id":227,"slug":229,"name":230,"description":231,"icon":232,"count":225,"order":176,"related":234,"featured":20},"stimovi-i-kapodaster","Štimovi i kapodaster","Alternativni štimovi, pozicije kapodastera i prilagođene postave žica.",[174,233],"music",[209,178],{"id":236,"slug":237,"name":238,"description":239,"icon":240,"count":19,"order":205,"related":242,"featured":20},"playback-and-audio","reprodukcija-i-zvuk","Reprodukcija i zvuk","Slušanje svojih akorda i progresija akorda naglas.",[174,241],"circle-play",[218,179],{"id":244,"slug":245,"name":246,"description":247,"icon":248,"count":216,"order":250,"related":251,"featured":20},"favourites","favoriti","Favoriti","Spremanje voicinga i progresija akorda kojima se želiš vratiti.",[174,249],"heart",9,[209,218],{"id":218,"slug":253,"name":254,"description":255,"icon":256,"count":153,"order":258,"related":259,"featured":20},"progresije-akorda","Progresije akorda","Sastavljanje, optimiziranje i dijeljenje progresija akorda.",[174,257],"diagram-project",10,[208,209],{"id":261,"slug":262,"name":263,"description":264,"icon":265,"count":153,"order":187,"related":267,"featured":20},"reverse-lookup","obrnuto-prepoznavanje-akorda","Obrnuto prepoznavanje akorda","Prepoznavanje akorda iz tonova koje sviraš.",[174,266],"clock-rotate-left",[178,209],{"id":179,"slug":269,"name":270,"description":271,"icon":272,"count":153,"order":274,"related":275,"featured":20},"postavke","Postavke","Prilagođavanje Fretscapea tvojoj opremi i preferencijama.",[174,273],"gear",12,[227,209],{"id":189,"slug":277,"name":278,"description":279,"icon":280,"count":176,"order":282,"related":283,"featured":20},"privatnost-i-pravna-pitanja","Privatnost i pravna pitanja","Kako se postupa s vašim podacima i kako ostvariti svoja prava.",[174,281],"shield-check",13,[181,7],{"id":9,"slug":285,"name":286,"description":287,"icon":288,"count":153,"order":290,"related":291,"featured":20},"rjesavanje-poteskoca","Rješavanje poteškoća","Rješenja kad nešto ne radi onako kako biste očekivali.",[174,289],"triangle-exclamation",14,[179,169],{"id":293,"slug":294,"name":295,"description":296,"icon":297,"count":225,"order":299,"related":300,"featured":20},"mobile-and-android","mobitel-i-android","Mobitel i Android","Korištenje Fretscapea na mobitelima i tabletima.",[174,298],"mobile-screen",15,[169,179],{"id":302,"slug":303,"name":304,"description":305,"icon":306,"count":153,"order":308,"related":309,"featured":20},"known-limitations","poznata-ogranicenja","Poznata ograničenja","Stvari koje Fretscape još ne radi - i na čemu radimo.",[174,307],"circle-info",16,[9,218],[311,318,327],{"id":11,"slug":11,"title":106,"description":312,"categoryId":7,"tags":313,"related":315,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":19,"path":317,"href":105,"__fallback":24},"Three quick checks if your Pro purchase has gone through but Fretscape still shows you on Free - sign-in, refresh, and waiting a moment for Pro to show up on other devices.",[9,314],"billing",[4,12,13,316],"wrong-account-purchase","\u002Fpricing-and-billing\u002Fpaid-but-still-see-free",{"id":12,"slug":12,"title":319,"description":320,"categoryId":7,"tags":321,"related":323,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":325,"href":326,"__fallback":24},"I bought on Android - I can't see Pro on the web","Sign in on the web with the same Fretscape account you used on Android, then refresh. Pro usually appears within a minute.",[9,322],"mobile",[11,13,4,324],"why-android-price-differs","\u002Fpricing-and-billing\u002Fbought-on-android-no-pro-on-web","\u002Fknowledgebase\u002Fbought-on-android-no-pro-on-web",{"id":13,"slug":13,"title":328,"description":329,"categoryId":7,"tags":330,"related":331,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":333,"href":334,"__fallback":24},"I bought on the web - I can't see Pro on Android","Sign in on the Android app with the same Fretscape account you used on the web. Close and reopen the app to pick up the change.",[9,322],[11,12,4,332],"sign-in-with-google","\u002Fpricing-and-billing\u002Fbought-on-web-no-pro-on-android","\u002Fknowledgebase\u002Fbought-on-web-no-pro-on-android",{"left":153,"top":153,"width":336,"height":154,"rotate":153,"vFlip":20,"hFlip":20,"body":337},320,"\u003Cpath fill=\"currentColor\" d=\"M313.5 239c9.4 9.4 9.4 24.6 0 33.9l-200 200c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l183-183-183-183c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0l200 200z\"\u002F>",{"left":153,"top":153,"width":154,"height":154,"rotate":153,"vFlip":20,"hFlip":20,"body":339},"\u003Cpath fill=\"currentColor\" d=\"M303.2 413c-21.5 43.7-41.4 51-47.2 51s-25.7-7.3-47.2-51c-17-34.5-29.2-81.6-32.1-133l158.6 0c-3 51.5-15.2 98.6-32.1 133zm32.1-181l-158.6 0c3-51.5 15.2-98.6 32.1-133 21.5-43.7 41.4-51 47.2-51s25.7 7.3 47.2 51c17 34.5 29.2 81.6 32.1 133zm48.1 48l79.2 0c-8.6 74.6-56.7 137.3-122.8 166.4 24-42.8 40.3-102.4 43.6-166.4zm79.2-48l-79.2 0c-3.3-64-19.6-123.6-43.6-166.4 66.1 29.2 114.2 91.8 122.8 166.4zm-334 0l-79.2 0c8.6-74.6 56.7-137.3 122.8-166.4-24 42.8-40.3 102.4-43.6 166.4zM49.4 280l79.2 0c3.3 64 19.6 123.6 43.6 166.4-66.1-29.2-114.2-91.8-122.8-166.4zM256 512a256 256 0 1 0 0-512 256 256 0 1 0 0 512z\"\u002F>",{"left":153,"top":153,"width":157,"height":154,"rotate":153,"vFlip":20,"hFlip":20,"body":341},"\u003Cpath fill=\"currentColor\" d=\"M120 0c13.3 0 24 10.7 24 24l0 40 160 0 0-40c0-13.3 10.7-24 24-24s24 10.7 24 24l0 40 32 0c35.3 0 64 28.7 64 64l0 288c0 35.3-28.7 64-64 64L64 480c-35.3 0-64-28.7-64-64L0 128C0 92.7 28.7 64 64 64l32 0 0-40c0-13.3 10.7-24 24-24zm0 112l-56 0c-8.8 0-16 7.2-16 16l0 48 352 0 0-48c0-8.8-7.2-16-16-16l-264 0zM48 224l0 192c0 8.8 7.2 16 16 16l320 0c8.8 0 16-7.2 16-16l0-192-352 0z\"\u002F>",{"left":153,"top":153,"width":154,"height":154,"rotate":153,"vFlip":20,"hFlip":20,"body":343},"\u003Cpath fill=\"currentColor\" d=\"M464 256a208 208 0 1 1 -416 0 208 208 0 1 1 416 0zM0 256a256 256 0 1 0 512 0 256 256 0 1 0 -512 0zM232 120l0 136c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2 280 120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\u002F>",{"left":153,"top":153,"width":154,"height":154,"rotate":153,"vFlip":20,"hFlip":20,"body":345},"\u003Cpath fill=\"currentColor\" d=\"M464 256a208 208 0 1 0 -416 0 208 208 0 1 0 416 0zM0 256a256 256 0 1 1 512 0 256 256 0 1 1 -512 0zm256-80c-17.7 0-32 14.3-32 32 0 13.3-10.7 24-24 24s-24-10.7-24-24c0-44.2 35.8-80 80-80s80 35.8 80 80c0 47.2-36 67.2-56 74.5l0 3.8c0 13.3-10.7 24-24 24s-24-10.7-24-24l0-8.1c0-20.5 14.8-35.2 30.1-40.2 6.4-2.1 13.2-5.5 18.2-10.3 4.3-4.2 7.7-10 7.7-19.6 0-17.7-14.3-32-32-32zM224 368a32 32 0 1 1 64 0 32 32 0 1 1 -64 0z\"\u002F>"]