[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"kb-article-hu-password-reset-email-not-arriving":3,"i-fas:globe":160,"i-far:chevron-down":164,"i-far:bars":167,"i-far:magnifying-glass":169,"i-far:gear":171,"i-far:comment":173,"kb-categories-hu":175,"kb-related-hu-password-reset-email-not-arriving":319,"i-far:chevron-right":344,"i-far:globe":347,"i-far:calendar":349,"i-far:clock":351,"i-far:circle-question":353},{"id":4,"slug":4,"title":5,"description":6,"categoryId":7,"tags":8,"related":12,"order":17,"lastUpdated":18,"lastUpdatedKey":19,"lastUpdatedValue":20,"featured":21,"readMinutes":20,"path":22,"href":23,"__fallback":24,"body":25,"tocLinks":153},"password-reset-email-not-arriving","I Didn't Receive My Password-Reset Email","What to check when the password-reset email doesn't arrive - spam, address typos, and how to handle accounts that don't actually have a password.","account-and-sign-in",[9,10,11],"account","email","troubleshooting",[13,14,15,16],"change-your-password","email-confirmation-not-arriving","email-link-expired-or-not-working","sign-in-with-google",null,"2026-05-15","knowledgeBase.relativeTime.monthsAgo",2,false,"\u002Faccount-and-sign-in\u002Fpassword-reset-email-not-arriving","\u002Fknowledgebase\u002Fpassword-reset-email-not-arriving",true,{"type":26,"value":27,"toc":151},"minimark",[28,32,37,59,62,66,75,78,82,97,100,104,111,115,123,127,135,148],[29,30,31],"p",{},"The reset email goes out within a minute of you submitting the form. If nothing has arrived after five minutes, it's usually one of three things: it's in spam, you typed the wrong email, or the account was created with Google sign-in and doesn't have a password to reset.",[33,34,36],"h2",{"id":35},"check-spam-and-promotions-folders","Check spam and promotions folders",[29,38,39,40,44,45,49,50,54,55,58],{},"Search your mailbox for messages from ",[41,42,43],"code",{},"hello@fretscape.com"," or with the subject ",[46,47,48],"em",{},"\"Reset your password\"",". Gmail often files emails like this under ",[51,52,53],"strong",{},"Promotions"," or ",[51,56,57],{},"Updates"," instead of the main inbox.",[29,60,61],{},"Work or school addresses sometimes block these messages altogether. If you use one of those, try a personal email address you can also sign into.",[33,63,65],{"id":64},"check-the-email-address-you-submitted","Check the email address you submitted",[29,67,68,69,74],{},"Go back to the ",[70,71,73],"a",{"href":72},"\u002Fauth\u002Fforgot-password","Forgot password page"," and re-enter your address carefully. If you typed the wrong address, the reset email went somewhere else - submit again with the correct one.",[29,76,77],{},"If you have more than one email address, the one you used to sign up might not be the one you tried here. Try any other email address you might have signed up with.",[33,79,81],{"id":80},"are-you-sure-you-have-a-password","Are you sure you have a password?",[29,83,84,85,88,89,93,94,96],{},"If you originally signed up with ",[51,86,87],{},"Google",", you don't have a password to reset - the Google account is your sign-in method. The reset email won't help here. Instead, go to the ",[70,90,92],{"href":91},"\u002Fauth\u002Flogin","login page"," and tap ",[51,95,87],{}," to sign in.",[29,98,99],{},"If you're not sure which method you used, try both. Google sign-in won't conflict with an email-password account that shares the same address.",[33,101,103],{"id":102},"wait-two-or-three-more-minutes","Wait two or three more minutes",[29,105,106,107,110],{},"A few email providers - especially work and school addresses - delay this kind of email by a few minutes. Don't keep tapping ",[51,108,109],{},"Submit"," every 30 seconds either; if you ask too many times in a short window, Fretscape will pause sending more for a bit. Wait five minutes total before trying again.",[33,112,114],{"id":113},"got-the-email-but-the-link-didnt-work","Got the email, but the link didn't work?",[29,116,117,118,122],{},"That's a separate issue - reset links are single-use and expire fairly quickly. See ",[70,119,121],{"href":120},"\u002Fknowledgebase\u002Femail-link-expired-or-not-working","An email link expired or doesn't work",".",[33,124,126],{"id":125},"still-stuck","Still stuck?",[29,128,129,130,134],{},"Email ",[70,131,133],{"href":132},"mailto:help@fretscape.com","help@fretscape.com"," with:",[136,137,138,142,145],"ul",{},[139,140,141],"li",{},"The email address on your account",[139,143,144],{},"Whether you originally signed up with email or with Google",[139,146,147],{},"The platform you're trying to sign in on (web or Android)",[29,149,150],{},"We can confirm the account from our side and help you back in.",{"title":152,"searchDepth":20,"depth":20,"links":153},"",[154,155,156,157,158,159],{"id":35,"depth":20,"text":36},{"id":64,"depth":20,"text":65},{"id":80,"depth":20,"text":81},{"id":102,"depth":20,"text":103},{"id":113,"depth":20,"text":114},{"id":125,"depth":20,"text":126},{"left":161,"top":161,"width":162,"height":162,"rotate":161,"vFlip":21,"hFlip":21,"body":163},0,512,"\u003Cpath fill=\"currentColor\" d=\"M351.9 280l-190.9 0c2.9 64.5 17.2 123.9 37.5 167.4 11.4 24.5 23.7 41.8 35.1 52.4 11.2 10.5 18.9 12.2 22.9 12.2s11.7-1.7 22.9-12.2c11.4-10.6 23.7-28 35.1-52.4 20.3-43.5 34.6-102.9 37.5-167.4zM160.9 232l190.9 0C349 167.5 334.7 108.1 314.4 64.6 303 40.2 290.7 22.8 279.3 12.2 268.1 1.7 260.4 0 256.4 0s-11.7 1.7-22.9 12.2c-11.4 10.6-23.7 28-35.1 52.4-20.3 43.5-34.6 102.9-37.5 167.4zm-48 0C116.4 146.4 138.5 66.9 170.8 14.7 78.7 47.3 10.9 131.2 1.5 232l111.4 0zM1.5 280c9.4 100.8 77.2 184.7 169.3 217.3-32.3-52.2-54.4-131.7-57.9-217.3L1.5 280zm398.4 0c-3.5 85.6-25.6 165.1-57.9 217.3 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21.4-3.6 9.4-6.9 19.6-12.9 30.4-17.6 7-3.1 12.1-9.3 13.8-16.7zM212.8-16c-18.7 0-34.9 13-39 31.2L161.2 70.8c-6.3 3.2-12.3 6.7-18.2 10.5L88.6 64.4c-17.9-5.6-37.2 2-46.5 18.2L-1.1 157.4c-9.3 16.2-6.2 36.7 7.5 49.4l41.9 38.7c-.3 6.9-.3 14 0 21L6.4 305.2c-13.7 12.7-16.9 33.2-7.5 49.4l43.2 74.8c9.3 16.2 28.7 23.7 46.5 18.2l54.5-16.9c5.9 3.8 11.9 7.3 18.2 10.5l12.6 55.6c4.1 18.2 20.3 31.2 39 31.2l86.4 0c18.7 0 34.9-13 39-31.2l12.6-55.6c6.3-3.2 12.3-6.7 18.2-10.5l54.5 16.9c17.9 5.6 37.2-2 46.5-18.2l43.2-74.8c9.3-16.2 6.2-36.7-7.5-49.4l-41.9-38.7c.3-6.9 .3-14 0-21l41.9-38.7c13.7-12.7 16.8-33.2 7.5-49.4L470 82.6c-9.4-16.2-28.7-23.7-46.5-18.2L369 81.3c-5.9-3.8-11.9-7.3-18.2-10.5L338.3 15.2C334.1-3 317.9-16 299.2-16l-86.4 0zM304 256a48 48 0 1 1 -96 0 48 48 0 1 1 96 0zm-48-96a96 96 0 1 0 0 192 96 96 0 1 0 0-192z\"\u002F>",{"left":161,"top":161,"width":162,"height":162,"rotate":161,"vFlip":21,"hFlip":21,"body":174},"\u003Cpath fill=\"currentColor\" d=\"M51.9 384.9C19.3 344.6 0 294.4 0 240 0 107.5 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hitelesítést.",[182,194],"circle-user",11,[197,198],"pricing-and-billing","privacy-and-legal",{"id":197,"slug":200,"name":201,"description":202,"icon":203,"count":205,"order":206,"related":207,"featured":21},"arak-es-szamlazas","Árak és számlázás","Előfizetések, frissítések és fizetési módok.",[182,204],"wallet",18,3,[7,198],{"id":187,"slug":209,"name":210,"description":211,"icon":212,"count":214,"order":215,"related":216,"featured":21},"akkordkereses","Akkordkeresés","Így találhatsz meg konkrét akkordokat és azok változatait.",[182,213],"magnifying-glass",8,4,[217,218],"chord-builder","voicings-and-diagrams",{"id":217,"slug":220,"name":221,"description":222,"icon":223,"count":184,"order":225,"related":226,"featured":21},"akkord-epito","Akkordépítő","Egyedi akkordok felépítése hangról hangra.",[182,224],"wrench",5,[187,227],"progressions",{"id":218,"slug":229,"name":230,"description":231,"icon":232,"count":214,"order":234,"related":235,"featured":21},"akkordfekvesek-es-diagramok","Akkordfekvések és diagramok","Az akkorddiagramok olvasása és az akkordfordítások megértése.",[182,233],"layer-group",6,[187,236],"tunings-and-capo",{"id":236,"slug":238,"name":239,"description":240,"icon":241,"count":234,"order":184,"related":243,"featured":21},"hangolasok-es-capo","Hangolások és capo","Alternatív hangolások, capo pozíciók és egyedi húrbeállítások.",[182,242],"music",[218,187],{"id":245,"slug":246,"name":247,"description":248,"icon":249,"count":20,"order":214,"related":251,"featured":21},"playback-and-audio","lejatszas-es-hang","Lejátszás és hang","Az akkordjaid és akkordmeneteid meghallgatása megszólalva.",[182,250],"circle-play",[227,188],{"id":253,"slug":254,"name":255,"description":256,"icon":257,"count":225,"order":259,"related":260,"featured":21},"favourites","kedvencek","Kedvencek","Azoknak az akkordfogásoknak és akkordmeneteknek a mentése, amelyekhez később vissza szeretnél térni.",[182,258],"heart",9,[218,227],{"id":227,"slug":262,"name":263,"description":264,"icon":265,"count":161,"order":267,"related":268,"featured":21},"akkordmenetek","Akkordmenetek","Akkordmenetek felépítése, optimalizálása és megosztása.",[182,266],"diagram-project",10,[217,218],{"id":270,"slug":271,"name":272,"description":273,"icon":274,"count":161,"order":195,"related":276,"featured":21},"reverse-lookup","akkord-beazonositas","Akkord beazonosítása","Annak azonosítása, milyen akkordot játszol a lefogott hangok alapján.",[182,275],"clock-rotate-left",[187,218],{"id":188,"slug":278,"name":279,"description":280,"icon":281,"count":161,"order":283,"related":284,"featured":21},"beallitasok","Beállítások","A Fretscape testreszabása a saját felszerelésedhez és beállításaidhoz.",[182,282],"gear",12,[236,218],{"id":198,"slug":286,"name":287,"description":288,"icon":289,"count":184,"order":291,"related":292,"featured":21},"adatvedelem-es-jogi-tudnivalok","Adatvédelem és jogi tudnivalók","Hogyan kezeljük az adataidat, és hogyan élhetsz a jogaiddal.",[182,290],"shield-check",13,[7,197],{"id":11,"slug":294,"name":295,"description":296,"icon":297,"count":161,"order":299,"related":300,"featured":21},"hibaelharitas","Hibaelhárítás","Megoldások arra az esetre, ha valami nem a várt módon működik.",[182,298],"triangle-exclamation",14,[188,177],{"id":302,"slug":303,"name":304,"description":305,"icon":306,"count":234,"order":308,"related":309,"featured":21},"mobile-and-android","mobil-es-android","Mobil & Android","A Fretscape használata telefonon és tableten.",[182,307],"mobile-screen",15,[177,188],{"id":311,"slug":312,"name":313,"description":314,"icon":315,"count":161,"order":317,"related":318,"featured":21},"known-limitations","ismert-korlatozasok","Ismert korlátozások","Amit a Fretscape még nem tud - és amin dolgozunk.",[182,316],"circle-info",16,[11,227],[320,330,338],{"id":13,"slug":13,"title":321,"description":322,"categoryId":7,"tags":323,"related":325,"order":17,"lastUpdated":18,"lastUpdatedKey":19,"lastUpdatedValue":20,"featured":24,"readMinutes":185,"path":328,"href":329,"__fallback":24},"How to Change Your Password","Change your Fretscape password from Profile Settings, or reset it from the login page if you've forgotten it.",[9,324],"security",[4,326,327,16],"sign-out-of-all-devices","change-your-email-address","\u002Faccount-and-sign-in\u002Fchange-your-password","\u002Fknowledgebase\u002Fchange-your-password",{"id":14,"slug":14,"title":331,"description":332,"categoryId":7,"tags":333,"related":334,"order":17,"lastUpdated":18,"lastUpdatedKey":19,"lastUpdatedValue":20,"featured":24,"readMinutes":20,"path":336,"href":337,"__fallback":24},"I Didn't Receive My Confirmation Email","What to check when the Fretscape sign-up confirmation email doesn't arrive - spam folder, address typos, and how to request a fresh one.",[9,10,11],[335,4,15,16],"how-to-create-an-account","\u002Faccount-and-sign-in\u002Femail-confirmation-not-arriving","\u002Fknowledgebase\u002Femail-confirmation-not-arriving",{"id":15,"slug":15,"title":339,"description":340,"categoryId":7,"tags":341,"related":342,"order":17,"lastUpdated":18,"lastUpdatedKey":19,"lastUpdatedValue":20,"featured":21,"readMinutes":20,"path":343,"href":120,"__fallback":24},"An Email Link Expired or Doesn't Work","How to handle expired or broken Fretscape sign-up, password-reset, and email-change links - what to do and how to request a fresh one.",[9,10,11],[14,4,327,335],"\u002Faccount-and-sign-in\u002Femail-link-expired-or-not-working",{"left":161,"top":161,"width":345,"height":162,"rotate":161,"vFlip":21,"hFlip":21,"body":346},320,"\u003Cpath fill=\"currentColor\" d=\"M313.5 239c9.4 9.4 9.4 24.6 0 33.9l-200 200c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l183-183-183-183c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0l200 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