[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"kb-article-it-change-your-email-address":3,"i-fas:globe":-1,"i-far:chevron-down":-1,"i-far:bars":-1,"i-far:magnifying-glass":-1,"i-far:gear":-1,"kb-categories-it":189,"kb-related-it-change-your-email-address":334,"i-far:comment":360,"i-far:chevron-right":363,"i-far:globe":366,"i-far:calendar":368,"i-far:clock":371,"i-far:circle-question":373},{"id":4,"slug":4,"title":5,"description":6,"categoryId":7,"tags":8,"related":11,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":22,"href":23,"__fallback":24,"body":25,"tocLinks":182},"change-your-email-address","How to Change Your Email Address","Change the email on your Fretscape account from Profile Settings - confirmation links go to both your old and new addresses.","account-and-sign-in",[9,10],"account","email",[12,13,14,15],"change-your-password","change-your-display-name","email-link-expired-or-not-working","sign-in-with-google",null,"2026-05-15","knowledgeBase.relativeTime.monthsAgo",2,false,1,"\u002Faccount-and-sign-in\u002Fchange-your-email-address","\u002Fknowledgebase\u002Fchange-your-email-address",true,{"type":26,"value":27,"toc":180},"minimark",[28,45,50,76,83,87,103,106,110,122,126,129,153,157,170,174],[29,30,31,32,36,37,40,41,44],"p",{},"Open ",[33,34,35],"strong",{},"Profile Settings"," from the user menu, edit the ",[33,38,39],{},"Email Address"," field, and tap ",[33,42,43],{},"Save Changes",". Fretscape sends a confirmation link to both your old and new addresses - you must click both for the change to take effect.",[46,47,49],"h2",{"id":48},"make-the-change","Make the change",[51,52,53,60,70],"ol",{},[54,55,56,57,59],"li",{},"Open the user menu in the top-right corner and choose ",[33,58,35],{},".",[54,61,62,63,66,67,69],{},"In the ",[33,64,65],{},"Personal Information"," section, replace the value in the ",[33,68,39],{}," field with the new address.",[54,71,72,73,75],{},"Tap ",[33,74,43],{}," at the bottom of the modal.",[29,77,78,79],{},"You'll see ",[80,81,82],"em",{},"\"Confirmation emails sent - Confirmation links have been sent to both your current and new email addresses. Please confirm both to complete the change.\"",[46,84,86],{"id":85},"confirm-both-emails","Confirm both emails",[29,88,89,90,93,94,98,99,102],{},"Open the inbox for your ",[33,91,92],{},"old"," email, find the confirmation message from ",[95,96,97],"code",{},"hello@fretscape.com",", and click the link. Then do the same in your ",[33,100,101],{},"new"," inbox. The change only goes through once you've clicked both links.",[29,104,105],{},"We confirm both addresses for your safety - that way, if someone briefly got into one of your inboxes, they couldn't quietly move your account away from you.",[46,107,109],{"id":108},"if-a-link-expires-before-you-click-it","If a link expires before you click it",[29,111,112,113,115,116,121],{},"Confirmation links are single-use and time-limited. If one of them stops working, the simplest fix is to start the change again from ",[33,114,35],{}," so a fresh pair of emails goes out. See ",[117,118,120],"a",{"href":119},"\u002Fknowledgebase\u002Femail-link-expired-or-not-working","An email link expired or doesn't work"," for more.",[46,123,125],{"id":124},"you-cant-change-the-email-if-you-signed-up-with-google","You can't change the email if you signed up with Google",[29,127,128],{},"If your account was created with Google sign-in, the email address comes from Google and Fretscape can't change it directly. You've got two options:",[130,131,132,138],"ul",{},[54,133,134,137],{},[33,135,136],{},"Change the email on your Google account first."," When you sign in to Fretscape again, the new address comes through with it. Nothing on your Fretscape account changes.",[54,139,140,143,144,148,149,152],{},[33,141,142],{},"Sign up for a fresh Fretscape account with the email you want."," This is a heavier move - the new account starts from scratch, so your favourites, saved progressions, and any Pro unlock stay on the old account. If you want Pro moved across, email ",[117,145,147],{"href":146},"mailto:help@fretscape.com","help@fretscape.com"," ",[80,150,151],{},"before"," signing up again, and we'll talk it through.",[46,154,156],{"id":155},"after-the-change","After the change",[29,158,159,160,164,165,169],{},"You stay signed in on the device you made the change from. Use the new address next time you sign in - the old one will stop working once both confirmations are complete. If you forget which address you used, see ",[117,161,163],{"href":162},"\u002Fknowledgebase\u002Fsign-in-with-google","How to sign in with Google"," or use ",[117,166,168],{"href":167},"\u002Fauth\u002Fforgot-password","Forgot password"," with whichever address you remember.",[46,171,173],{"id":172},"still-need-help","Still need help?",[29,175,176,177,179],{},"Email ",[117,178,147],{"href":146}," with both the old and new email addresses and we'll handle it from our side.",{"title":181,"searchDepth":19,"depth":19,"links":182},"",[183,184,185,186,187,188],{"id":48,"depth":19,"text":49},{"id":85,"depth":19,"text":86},{"id":108,"depth":19,"text":109},{"id":124,"depth":19,"text":125},{"id":155,"depth":19,"text":156},{"id":172,"depth":19,"text":173},[190,202,212,221,232,241,250,257,265,274,283,291,299,307,316,325],{"id":191,"slug":192,"name":193,"description":194,"icon":195,"count":198,"order":21,"related":199,"featured":20},"getting-started","per-iniziare","Per Iniziare","Le basi per usare Fretscape la prima volta.",[196,197],"far","rocket",7,[200,201],"chord-search","settings",{"id":7,"slug":203,"name":204,"description":205,"icon":206,"count":208,"order":19,"related":209,"featured":20},"account-e-accesso","Account e Accesso","Gestisci il tuo profilo, l'email e l'autenticazione.",[196,207],"circle-user",11,[210,211],"pricing-and-billing","privacy-and-legal",{"id":210,"slug":213,"name":214,"description":215,"icon":216,"count":218,"order":219,"related":220,"featured":20},"prezzi-e-fatturazione","Prezzi e Fatturazione","Abbonamenti, upgrade e metodi di pagamento.",[196,217],"wallet",18,3,[7,211],{"id":200,"slug":222,"name":223,"description":224,"icon":225,"count":227,"order":228,"related":229,"featured":20},"ricerca-accordi","Ricerca Accordi","Come trovare accordi specifici e le loro variazioni.",[196,226],"magnifying-glass",8,4,[230,231],"chord-builder","voicings-and-diagrams",{"id":230,"slug":233,"name":234,"description":235,"icon":236,"count":198,"order":238,"related":239,"featured":20},"costruttore-di-accordi","Costruttore di Accordi","Costruire accordi personalizzati nota per nota.",[196,237],"wrench",5,[200,240],"progressions",{"id":231,"slug":242,"name":243,"description":244,"icon":245,"count":227,"order":247,"related":248,"featured":20},"voicing-e-diagrammi","Voicing e Diagrammi","Leggere i diagrammi degli accordi e capire i rivolti.",[196,246],"layer-group",6,[200,249],"tunings-and-capo",{"id":249,"slug":251,"name":252,"description":253,"icon":254,"count":247,"order":198,"related":256,"featured":20},"accordature-e-capotasto","Accordature e Capotasto","Accordature alternative, posizioni del capotasto e configurazioni personalizzate delle corde.",[196,255],"music",[231,200],{"id":258,"slug":259,"name":260,"description":261,"icon":262,"count":19,"order":227,"related":264,"featured":20},"playback-and-audio","riproduzione-e-audio","Riproduzione e Audio","Ascoltare ad alta voce accordi e progressioni.",[196,263],"circle-play",[240,201],{"id":266,"slug":267,"name":268,"description":269,"icon":270,"count":238,"order":272,"related":273,"featured":20},"favourites","preferiti","Preferiti","Salvare voicing e progressioni a cui vuoi tornare.",[196,271],"heart",9,[231,240],{"id":240,"slug":275,"name":276,"description":277,"icon":278,"count":280,"order":281,"related":282,"featured":20},"progressioni","Progressioni","Creare, ottimizzare e condividere progressioni di accordi.",[196,279],"diagram-project",0,10,[230,231],{"id":284,"slug":285,"name":286,"description":287,"icon":288,"count":280,"order":208,"related":290,"featured":20},"reverse-lookup","ricerca-inversa","Ricerca Inversa","Identificare un accordo dalle note che stai suonando.",[196,289],"clock-rotate-left",[200,231],{"id":201,"slug":292,"name":293,"description":294,"icon":295,"count":280,"order":297,"related":298,"featured":20},"impostazioni","Impostazioni","Personalizza Fretscape in base alla tua configurazione e alle tue preferenze.",[196,296],"gear",12,[249,231],{"id":211,"slug":300,"name":301,"description":302,"icon":303,"count":198,"order":305,"related":306,"featured":20},"privacy-e-note-legali","Privacy e Note Legali","Come vengono gestiti i tuoi dati e come esercitare i tuoi diritti.",[196,304],"shield-check",13,[7,210],{"id":308,"slug":309,"name":310,"description":311,"icon":312,"count":280,"order":314,"related":315,"featured":20},"troubleshooting","risoluzione-dei-problemi","Risoluzione dei Problemi","Soluzioni per quando qualcosa non funziona come previsto.",[196,313],"triangle-exclamation",14,[201,191],{"id":317,"slug":318,"name":319,"description":320,"icon":321,"count":247,"order":323,"related":324,"featured":20},"mobile-and-android","mobile-e-android","Mobile e Android","Usare Fretscape su telefoni e tablet.",[196,322],"mobile-screen",15,[191,201],{"id":326,"slug":327,"name":328,"description":329,"icon":330,"count":280,"order":332,"related":333,"featured":20},"known-limitations","limitazioni-note","Limitazioni Conosciute","Cose che Fretscape non fa ancora - e a cosa stiamo lavorando.",[196,331],"circle-info",16,[308,240],[335,345,353],{"id":12,"slug":12,"title":336,"description":337,"categoryId":7,"tags":338,"related":340,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":24,"readMinutes":21,"path":343,"href":344,"__fallback":24},"How to Change Your Password","Change your Fretscape password from Profile Settings, or reset it from the login page if you've forgotten it.",[9,339],"security",[341,342,4,15],"password-reset-email-not-arriving","sign-out-of-all-devices","\u002Faccount-and-sign-in\u002Fchange-your-password","\u002Fknowledgebase\u002Fchange-your-password",{"id":13,"slug":13,"title":346,"description":347,"categoryId":7,"tags":348,"related":349,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":351,"href":352,"__fallback":24},"How to Change Your Display Name","Update the display name on your Fretscape account from Profile Settings - it's the name shown in the user menu and greetings.",[9],[4,12,350],"how-to-create-an-account","\u002Faccount-and-sign-in\u002Fchange-your-display-name","\u002Fknowledgebase\u002Fchange-your-display-name",{"id":14,"slug":14,"title":354,"description":355,"categoryId":7,"tags":356,"related":357,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":19,"path":359,"href":119,"__fallback":24},"An Email Link Expired or Doesn't Work","How to handle expired or broken Fretscape sign-up, password-reset, and email-change links - what to do and how to request a fresh one.",[9,10,308],[358,341,4,350],"email-confirmation-not-arriving","\u002Faccount-and-sign-in\u002Femail-link-expired-or-not-working",{"left":280,"top":280,"width":361,"height":361,"rotate":280,"vFlip":20,"hFlip":20,"body":362},512,"\u003Cpath fill=\"currentColor\" d=\"M51.9 384.9C19.3 344.6 0 294.4 0 240 0 107.5 114.6 0 256 0S512 107.5 512 240 397.4 480 256 480c-36.5 0-71.2-7.2-102.6-20L37 509.9c-3.7 1.6-7.5 2.1-11.5 2.1-14.1 0-25.5-11.4-25.5-25.5 0-4.3 1.1-8.5 3.1-12.2l48.8-89.4zm37.3-30.2c12.2 15.1 14.1 36.1 4.8 53.2l-18 33.1 58.5-25.1c11.8-5.1 25.2-5.2 37.1-.3 25.7 10.5 54.2 16.4 84.3 16.4 117.8 0 208-88.8 208-192S373.8 48 256 48 48 136.8 48 240c0 42.8 15.1 82.4 41.2 114.7z\"\u002F>",{"left":280,"top":280,"width":364,"height":361,"rotate":280,"vFlip":20,"hFlip":20,"body":365},320,"\u003Cpath fill=\"currentColor\" d=\"M313.5 239c9.4 9.4 9.4 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