[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"kb-article-ja-no-sound-from-playback":3,"i-fas:globe":161,"i-far:chevron-down":165,"i-far:bars":168,"i-far:magnifying-glass":170,"i-far:gear":172,"i-far:comment":174,"kb-categories-ja":176,"kb-related-ja-no-sound-from-playback":319,"i-far:chevron-right":347,"i-far:globe":350,"i-far:calendar":352,"i-far:clock":354,"i-far:circle-question":356},{"id":4,"slug":4,"title":5,"description":6,"categoryId":7,"tags":8,"related":13,"order":18,"lastUpdated":19,"lastUpdatedKey":20,"lastUpdatedValue":21,"featured":22,"readMinutes":23,"path":24,"href":25,"__fallback":26,"body":27,"tocLinks":154},"no-sound-from-playback","Why can't I hear anything when I tap play?","Check your volume, audio output, browser\u002Fapp state, and whether the first guitar sample has finished loading.","playback-and-audio",[9,10,11,12],"playback","audio","troubleshooting","mobile",[14,15,16,17],"strum-arpeggio-and-both-playback-styles","change-playback-instrument","supported-browsers-and-devices","how-to-access-fretscape",null,"2026-05-18","knowledgeBase.relativeTime.monthsAgo",2,false,1,"\u002Fplayback-and-audio\u002Fno-sound-from-playback","\u002Fknowledgebase\u002Fno-sound-from-playback",true,{"type":28,"value":29,"toc":152},"minimark",[30,34,39,42,59,63,66,74,78,81,84,88,91,107,111,114,123,127,135,149],[31,32,33],"p",{},"If you tap play on a voicing and do not hear anything, work through the checks below.",[35,36,38],"h2",{"id":37},"check-volume-and-mute-settings","Check volume and mute settings",[31,40,41],{},"First, make sure media audio is not muted.",[43,44,45,53],"ul",{},[46,47,48,52],"li",{},[49,50,51],"strong",{},"Phone or tablet:"," raise the volume while Fretscape is trying to play a chord. On iPhone, also check the silent switch.",[46,54,55,58],{},[49,56,57],{},"Laptop or desktop:"," check the system volume, the selected output device, and whether the browser tab or site has been muted.",[35,60,62],{"id":61},"check-the-audio-output","Check the audio output",[31,64,65],{},"Your device may be sending audio somewhere else.",[43,67,68,71],{},[46,69,70],{},"Disconnect Bluetooth headphones, speakers, or car audio you are not using.",[46,72,73],{},"On desktop, check your system sound settings and make sure the expected output device is selected.",[35,75,77],{"id":76},"wait-for-the-first-sound-to-load","Wait for the first sound to load",[31,79,80],{},"The first playback after opening Fretscape may need a moment to load the guitar sound.",[31,82,83],{},"When this is happening, the play button shows a spinner and other play buttons are temporarily disabled. Once this process has been completed once, following previews will play near instantly until the page is refreshed or app is restarted, at which point we have to reload the sounds.",[35,85,87],{"id":86},"refresh-or-restart","Refresh or restart",[31,89,90],{},"If playback still does not start:",[43,92,93,104],{},[46,94,95,96,99,100,103],{},"On the web, do a hard refresh: ",[49,97,98],{},"Ctrl+Shift+R"," on Windows\u002FLinux or ",[49,101,102],{},"Cmd+Shift+R"," on Mac.",[46,105,106],{},"In the Android app, close Fretscape fully and open it again.",[35,108,110],{"id":109},"try-a-supported-browser","Try a supported browser",[31,112,113],{},"If you are using the web app, try a current version of Chrome, Edge, Safari, or Firefox. Some older browsers and in-app browsers do not handle web audio reliably.",[31,115,116,117,122],{},"See ",[118,119,121],"a",{"href":120},"\u002Fknowledgebase\u002Fsupported-browsers-and-devices","Supported browsers and devices"," for the full list.",[35,124,126],{"id":125},"still-no-sound","Still no sound?",[31,128,129,130,134],{},"Email ",[118,131,133],{"href":132},"mailto:help@fretscape.com","help@fretscape.com"," and include:",[43,136,137,140,143,146],{},[46,138,139],{},"Whether you are using the web app or Android app",[46,141,142],{},"Your browser and version, or your Android version",[46,144,145],{},"Whether other audio works on the same device",[46,147,148],{},"Whether playback used to work and then stopped",[31,150,151],{},"That gives us enough detail to investigate.",{"title":153,"searchDepth":21,"depth":21,"links":154},"",[155,156,157,158,159,160],{"id":37,"depth":21,"text":38},{"id":61,"depth":21,"text":62},{"id":76,"depth":21,"text":77},{"id":86,"depth":21,"text":87},{"id":109,"depth":21,"text":110},{"id":125,"depth":21,"text":126},{"left":162,"top":162,"width":163,"height":163,"rotate":162,"vFlip":22,"hFlip":22,"body":164},0,512,"\u003Cpath fill=\"currentColor\" d=\"M351.9 280l-190.9 0c2.9 64.5 17.2 123.9 37.5 167.4 11.4 24.5 23.7 41.8 35.1 52.4 11.2 10.5 18.9 12.2 22.9 12.2s11.7-1.7 22.9-12.2c11.4-10.6 23.7-28 35.1-52.4 20.3-43.5 34.6-102.9 37.5-167.4zM160.9 232l190.9 0C349 167.5 334.7 108.1 314.4 64.6 303 40.2 290.7 22.8 279.3 12.2 268.1 1.7 260.4 0 256.4 0s-11.7 1.7-22.9 12.2c-11.4 10.6-23.7 28-35.1 52.4-20.3 43.5-34.6 102.9-37.5 167.4zm-48 0C116.4 146.4 138.5 66.9 170.8 14.7 78.7 47.3 10.9 131.2 1.5 232l111.4 0zM1.5 280c9.4 100.8 77.2 184.7 169.3 217.3-32.3-52.2-54.4-131.7-57.9-217.3L1.5 280zm398.4 0c-3.5 85.6-25.6 165.1-57.9 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& Android","スマートフォンやタブレットでのFretscape利用。",[183,307],"mobile-screen",15,[178,188],{"id":311,"slug":312,"name":313,"description":314,"icon":315,"count":162,"order":317,"related":318,"featured":22},"known-limitations","kichi-no-seiyaku","既知の制約","Fretscapeがまだできないことと、いま取り組んでいること。",[183,316],"circle-info",16,[11,228],[320,330,338],{"id":14,"slug":14,"title":321,"description":322,"categoryId":7,"tags":323,"related":325,"order":18,"lastUpdated":19,"lastUpdatedKey":20,"lastUpdatedValue":21,"featured":22,"readMinutes":23,"path":328,"href":329,"__fallback":26},"What do Strum, Arpeggio, and Both mean?","These playback styles control whether Fretscape plays a chord as one hit, note-by-note, or both.",[9,10,324],"voicings",[4,15,326,327],"voicing-details","read-the-chord-diagram","\u002Fplayback-and-audio\u002Fstrum-arpeggio-and-both-playback-styles","\u002Fknowledgebase\u002Fstrum-arpeggio-and-both-playback-styles",{"id":15,"slug":15,"title":331,"description":332,"categoryId":18,"tags":333,"related":334,"order":18,"lastUpdated":18,"lastUpdatedKey":20,"lastUpdatedValue":335,"featured":22,"readMinutes":23,"path":336,"href":337,"__fallback":26},"Can I change the playback instrument?","[object Object]",[],[],688,"\u002Fplayback-and-audio\u002Fchange-playback-instrument","\u002Fknowledgebase\u002Fchange-playback-instrument",{"id":16,"slug":16,"title":339,"description":340,"categoryId":178,"tags":341,"related":343,"order":235,"lastUpdated":19,"lastUpdatedKey":20,"lastUpdatedValue":21,"featured":22,"readMinutes":21,"path":346,"href":120,"__fallback":26},"What browsers and devices are supported?","Fretscape runs in any modern browser on desktop, tablet, or phone, and as an Android 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