[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"kb-article-ja-restore-pro-on-new-device":3,"i-fas:globe":152,"i-far:chevron-down":156,"i-far:bars":159,"i-far:magnifying-glass":161,"i-far:gear":163,"i-far:comment":165,"kb-categories-ja":167,"kb-related-ja-restore-pro-on-new-device":310,"i-far:chevron-right":335,"i-far:globe":338,"i-far:calendar":340,"i-far:clock":342,"i-far:circle-question":344},{"id":4,"slug":4,"title":5,"description":6,"categoryId":7,"tags":8,"related":10,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":22,"href":23,"__fallback":24,"body":25,"tocLinks":146},"restore-pro-on-new-device","How to restore Pro on a new device","Pro is tied to your Fretscape account, not your device. Sign in on the new device with the same account and Pro is already there - no Restore button needed.","pricing-and-billing",[9],"troubleshooting",[11,12,13,14,15],"paid-but-still-see-free","bought-on-android-no-pro-on-web","bought-on-web-no-pro-on-android","how-to-create-an-account","favourites-sync-across-devices",null,"2026-05-15","knowledgeBase.relativeTime.monthsAgo",2,false,1,"\u002Fpricing-and-billing\u002Frestore-pro-on-new-device","\u002Fknowledgebase\u002Frestore-pro-on-new-device",true,{"type":26,"value":27,"toc":144},"minimark",[28,32,37,64,67,71,74,100,108,112,115,119,127,131],[29,30,31],"p",{},"There's nothing to restore - Pro is tied to your Fretscape account, not to the device or app store. Sign in on the new device with the same account you bought Pro on, and Pro is already there.",[33,34,36],"h2",{"id":35},"the-short-version","The short version",[38,39,40,58,61],"ol",{},[41,42,43,44,51,52,57],"li",{},"Install the ",[45,46,50],"a",{"href":47,"rel":48},"https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.fretscape.app",[49],"nofollow","Android app"," (or open the ",[45,53,56],{"href":54,"rel":55},"https:\u002F\u002Ffretscape.com",[49],"web app",").",[41,59,60],{},"Sign in with the same email\u002FGoogle account you used when you bought Pro.",[41,62,63],{},"That's it. Pro is active.",[29,65,66],{},"There's no separate \"Restore Purchases\" button - and you don't need one. The unlock is on the account itself.",[33,68,70],{"id":69},"what-if-pro-isnt-showing-up","What if Pro isn't showing up?",[29,72,73],{},"You're signed in, but you still see Free on the new device. Usually it's one of these:",[75,76,77,84,94],"ul",{},[41,78,79,83],{},[80,81,82],"strong",{},"You signed in with a different account by mistake."," Check the email shown in the user menu. If it's not the email that bought Pro, sign out and sign back in with the right one.",[41,85,86,89,90,93],{},[80,87,88],{},"You haven't refreshed yet."," On the web, refresh the page. In the ",[45,91,50],{"href":47,"rel":92},[49],", close and reopen it.",[41,95,96,99],{},[80,97,98],{},"You just signed in."," Give it about a minute - the new device picks up Pro status within ten seconds in most cases.",[29,101,102,103,107],{},"See ",[45,104,106],{"href":105},"\u002Fknowledgebase\u002Fpaid-but-still-see-free","I paid but I still see Free"," for the full troubleshooting flow.",[33,109,111],{"id":110},"two-devices-same-account","Two devices, same account",[29,113,114],{},"Pro works on both your web and Android sign-ins for the same account at the same time. There's no device limit and no transfer step - every device you sign in on gets Pro.",[33,116,118],{"id":117},"lost-access-to-the-original-account","Lost access to the original account",[29,120,121,122,126],{},"If you've lost the email you signed up with (no longer have the inbox, can't get a password reset link, etc.), email ",[45,123,125],{"href":124},"mailto:help@fretscape.com","help@fretscape.com",". Include any details that prove you're you - the rough date you bought Pro, a Stripe receipt or Google Play order ID, the country you paid from. We'll help you regain access.",[33,128,130],{"id":129},"what-about-apple-ios","What about Apple iOS?",[29,132,133,134,138,139,143],{},"There's no iOS app at launch, so this article doesn't cover iOS specifically. If you want to use Fretscape on an iPhone or iPad today, sign in on the ",[45,135,137],{"href":54,"rel":136},[49],"web"," in the browser - same account, same Pro. See ",[45,140,142],{"href":141},"\u002Fknowledgebase\u002Fis-there-an-ios-app","Is there an iOS app?"," for the latest.",{"title":145,"searchDepth":19,"depth":19,"links":146},"",[147,148,149,150,151],{"id":35,"depth":19,"text":36},{"id":69,"depth":19,"text":70},{"id":110,"depth":19,"text":111},{"id":117,"depth":19,"text":118},{"id":129,"depth":19,"text":130},{"left":153,"top":153,"width":154,"height":154,"rotate":153,"vFlip":20,"hFlip":20,"body":155},0,512,"\u003Cpath fill=\"currentColor\" d=\"M351.9 280l-190.9 0c2.9 64.5 17.2 123.9 37.5 167.4 11.4 24.5 23.7 41.8 35.1 52.4 11.2 10.5 18.9 12.2 22.9 12.2s11.7-1.7 22.9-12.2c11.4-10.6 23.7-28 35.1-52.4 20.3-43.5 34.6-102.9 37.5-167.4zM160.9 232l190.9 0C349 167.5 334.7 108.1 314.4 64.6 303 40.2 290.7 22.8 279.3 12.2 268.1 1.7 260.4 0 256.4 0s-11.7 1.7-22.9 12.2c-11.4 10.6-23.7 28-35.1 52.4-20.3 43.5-34.6 102.9-37.5 167.4zm-48 0C116.4 146.4 138.5 66.9 170.8 14.7 78.7 47.3 10.9 131.2 1.5 232l111.4 0zM1.5 280c9.4 100.8 77.2 184.7 169.3 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45.8-42.3c5.6-5.2 8.4-12.7 7.6-20.2-1.3-11.5-1.3-23.7 0-35.2 .8-7.6-2-15.1-7.6-20.2l-45.8-42.3 36.8-63.8 59.5 18.5c7.3 2.3 15.2 .9 21.4-3.6 9.4-6.9 19.6-12.9 30.4-17.6 7-3.1 12.1-9.3 13.8-16.7zM212.8-16c-18.7 0-34.9 13-39 31.2L161.2 70.8c-6.3 3.2-12.3 6.7-18.2 10.5L88.6 64.4c-17.9-5.6-37.2 2-46.5 18.2L-1.1 157.4c-9.3 16.2-6.2 36.7 7.5 49.4l41.9 38.7c-.3 6.9-.3 14 0 21L6.4 305.2c-13.7 12.7-16.9 33.2-7.5 49.4l43.2 74.8c9.3 16.2 28.7 23.7 46.5 18.2l54.5-16.9c5.9 3.8 11.9 7.3 18.2 10.5l12.6 55.6c4.1 18.2 20.3 31.2 39 31.2l86.4 0c18.7 0 34.9-13 39-31.2l12.6-55.6c6.3-3.2 12.3-6.7 18.2-10.5l54.5 16.9c17.9 5.6 37.2-2 46.5-18.2l43.2-74.8c9.3-16.2 6.2-36.7-7.5-49.4l-41.9-38.7c.3-6.9 .3-14 0-21l41.9-38.7c13.7-12.7 16.8-33.2 7.5-49.4L470 82.6c-9.4-16.2-28.7-23.7-46.5-18.2L369 81.3c-5.9-3.8-11.9-7.3-18.2-10.5L338.3 15.2C334.1-3 317.9-16 299.2-16l-86.4 0zM304 256a48 48 0 1 1 -96 0 48 48 0 1 1 96 0zm-48-96a96 96 0 1 0 0 192 96 96 0 1 0 0-192z\"\u002F>",{"left":153,"top":153,"width":154,"height":154,"rotate":153,"vFlip":20,"hFlip":20,"body":166},"\u003Cpath fill=\"currentColor\" d=\"M51.9 384.9C19.3 344.6 0 294.4 0 240 0 107.5 114.6 0 256 0S512 107.5 512 240 397.4 480 256 480c-36.5 0-71.2-7.2-102.6-20L37 509.9c-3.7 1.6-7.5 2.1-11.5 2.1-14.1 0-25.5-11.4-25.5-25.5 0-4.3 1.1-8.5 3.1-12.2l48.8-89.4zm37.3-30.2c12.2 15.1 14.1 36.1 4.8 53.2l-18 33.1 58.5-25.1c11.8-5.1 25.2-5.2 37.1-.3 25.7 10.5 54.2 16.4 84.3 16.4 117.8 0 208-88.8 208-192S373.8 48 256 48 48 136.8 48 240c0 42.8 15.1 82.4 41.2 114.7z\"\u002F>",[168,180,190,199,210,219,228,235,243,252,260,268,276,284,292,301],{"id":169,"slug":170,"name":171,"description":172,"icon":173,"count":176,"order":21,"related":177,"featured":20},"getting-started","hajimeni","はじめに","Fretscapeを初めて使うときの基本。",[174,175],"far","rocket",7,[178,179],"chord-search","settings",{"id":181,"slug":182,"name":183,"description":184,"icon":185,"count":187,"order":19,"related":188,"featured":20},"account-and-sign-in","akanto-to-sain-in","アカウントとサインイン","プロフィール・メール・認証の管理。",[174,186],"circle-user",11,[7,189],"privacy-and-legal",{"id":7,"slug":191,"name":192,"description":193,"icon":194,"count":196,"order":197,"related":198,"featured":20},"ryokin-to-shiharai","料金と支払い","サブスクリプション、アップグレード、支払い方法。",[174,195],"wallet",18,3,[181,189],{"id":178,"slug":200,"name":201,"description":202,"icon":203,"count":205,"order":206,"related":207,"featured":20},"kodo-kensaku","コード検索","特定のコードやそのバリエーションを見つける方法。",[174,204],"magnifying-glass",8,4,[208,209],"chord-builder","voicings-and-diagrams",{"id":208,"slug":211,"name":212,"description":213,"icon":214,"count":176,"order":216,"related":217,"featured":20},"kodo-biruda","コードビルダー","音を1つずつ積み上げるカスタムコード作り。",[174,215],"wrench",5,[178,218],"progressions",{"id":209,"slug":220,"name":221,"description":222,"icon":223,"count":205,"order":225,"related":226,"featured":20},"voicings-to-kodohyo","ボイシングとコード表","コード表の読み方と転回形の理解。",[174,224],"layer-group",6,[178,227],"tunings-and-capo",{"id":227,"slug":229,"name":230,"description":231,"icon":232,"count":225,"order":176,"related":234,"featured":20},"chogen-to-capo","調弦とカポ","変則チューニング、カポの位置、カスタムの弦設定。",[174,233],"music",[209,178],{"id":236,"slug":237,"name":238,"description":239,"icon":240,"count":19,"order":205,"related":242,"featured":20},"playback-and-audio","saisei-to-odio","再生とオーディオ","コードやコード進行を音で確認。",[174,241],"circle-play",[218,179],{"id":244,"slug":245,"name":246,"description":247,"icon":248,"count":216,"order":250,"related":251,"featured":20},"favourites","okiniiri","お気に入り","あとでまた見返したいVoicingやコード進行の保存。",[174,249],"heart",9,[209,218],{"id":218,"slug":253,"name":254,"description":255,"icon":256,"count":153,"order":258,"related":259,"featured":20},"kodo-shinko","コード進行","コード進行の組み立て、最適化、共有。",[174,257],"diagram-project",10,[208,209],{"id":261,"slug":262,"name":263,"description":264,"icon":265,"count":153,"order":187,"related":267,"featured":20},"reverse-lookup","gyakubiki-kensaku","逆引きコード検索","弾いている音からのコード特定。",[174,266],"clock-rotate-left",[178,209],{"id":179,"slug":269,"name":270,"description":271,"icon":272,"count":153,"order":274,"related":275,"featured":20},"settei","設定","自分の環境や好みに合わせたFretscapeの調整。",[174,273],"gear",12,[227,209],{"id":189,"slug":277,"name":278,"description":279,"icon":280,"count":176,"order":282,"related":283,"featured":20},"puraibashi-to-houteki-jikou","プライバシーと法的事項","データの取り扱いと、あなたの権利の行使方法。",[174,281],"shield-check",13,[181,7],{"id":9,"slug":285,"name":286,"description":287,"icon":288,"count":153,"order":290,"related":291,"featured":20},"toraburushutingu","トラブルシューティング","何かが思ったように動かないときの解決策。",[174,289],"triangle-exclamation",14,[179,169],{"id":293,"slug":294,"name":295,"description":296,"icon":297,"count":225,"order":299,"related":300,"featured":20},"mobile-and-android","mobairu-ando-androido","モバイル & Android","スマートフォンやタブレットでのFretscape利用。",[174,298],"mobile-screen",15,[169,179],{"id":302,"slug":303,"name":304,"description":305,"icon":306,"count":153,"order":308,"related":309,"featured":20},"known-limitations","kichi-no-seiyaku","既知の制約","Fretscapeがまだできないことと、いま取り組んでいること。",[174,307],"circle-info",16,[9,218],[311,318,327],{"id":11,"slug":11,"title":106,"description":312,"categoryId":7,"tags":313,"related":315,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":19,"path":317,"href":105,"__fallback":24},"Three quick checks if your Pro purchase has gone through but Fretscape still shows you on Free - sign-in, refresh, and waiting a moment for Pro to show up on other devices.",[9,314],"billing",[4,12,13,316],"wrong-account-purchase","\u002Fpricing-and-billing\u002Fpaid-but-still-see-free",{"id":12,"slug":12,"title":319,"description":320,"categoryId":7,"tags":321,"related":323,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":325,"href":326,"__fallback":24},"I bought on Android - I can't see Pro on the web","Sign in on the web with the same Fretscape account you used on Android, then refresh. Pro usually appears within a minute.",[9,322],"mobile",[11,13,4,324],"why-android-price-differs","\u002Fpricing-and-billing\u002Fbought-on-android-no-pro-on-web","\u002Fknowledgebase\u002Fbought-on-android-no-pro-on-web",{"id":13,"slug":13,"title":328,"description":329,"categoryId":7,"tags":330,"related":331,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":333,"href":334,"__fallback":24},"I bought on the web - I can't see Pro on Android","Sign in on the Android app with the same Fretscape account you used on the web. 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