[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"kb-article-en-change-your-email-address":3,"i-fas:globe":188,"i-far:chevron-down":192,"i-far:bars":195,"i-far:magnifying-glass":197,"i-far:gear":199,"i-far:comment":201,"kb-categories-en":203,"kb-related-en-change-your-email-address":331,"i-far:chevron-right":358,"i-far:calendar":361,"i-far:clock":363,"i-far:circle-question":365},{"id":4,"slug":4,"title":5,"description":6,"categoryId":7,"tags":8,"related":11,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":22,"href":23,"__fallback":20,"body":24,"tocLinks":181},"change-your-email-address","How to Change Your Email Address","Change the email on your Fretscape account from Profile Settings - confirmation links go to both your old and new addresses.","account-and-sign-in",[9,10],"account","email",[12,13,14,15],"change-your-password","change-your-display-name","email-link-expired-or-not-working","sign-in-with-google",null,"2026-05-15","knowledgeBase.relativeTime.monthsAgo",2,false,1,"\u002Faccount-and-sign-in\u002Fchange-your-email-address","\u002Fknowledgebase\u002Fchange-your-email-address",{"type":25,"value":26,"toc":179},"minimark",[27,44,49,75,82,86,102,105,109,121,125,128,152,156,169,173],[28,29,30,31,35,36,39,40,43],"p",{},"Open ",[32,33,34],"strong",{},"Profile Settings"," from the user menu, edit the ",[32,37,38],{},"Email Address"," field, and tap ",[32,41,42],{},"Save Changes",". Fretscape sends a confirmation link to both your old and new addresses - you must click both for the change to take effect.",[45,46,48],"h2",{"id":47},"make-the-change","Make the change",[50,51,52,59,69],"ol",{},[53,54,55,56,58],"li",{},"Open the user menu in the top-right corner and choose ",[32,57,34],{},".",[53,60,61,62,65,66,68],{},"In the ",[32,63,64],{},"Personal Information"," section, replace the value in the ",[32,67,38],{}," field with the new address.",[53,70,71,72,74],{},"Tap ",[32,73,42],{}," at the bottom of the modal.",[28,76,77,78],{},"You'll see ",[79,80,81],"em",{},"\"Confirmation emails sent - Confirmation links have been sent to both your current and new email addresses. Please confirm both to complete the change.\"",[45,83,85],{"id":84},"confirm-both-emails","Confirm both emails",[28,87,88,89,92,93,97,98,101],{},"Open the inbox for your ",[32,90,91],{},"old"," email, find the confirmation message from ",[94,95,96],"code",{},"hello@fretscape.com",", and click the link. Then do the same in your ",[32,99,100],{},"new"," inbox. The change only goes through once you've clicked both links.",[28,103,104],{},"We confirm both addresses for your safety - that way, if someone briefly got into one of your inboxes, they couldn't quietly move your account away from you.",[45,106,108],{"id":107},"if-a-link-expires-before-you-click-it","If a link expires before you click it",[28,110,111,112,114,115,120],{},"Confirmation links are single-use and time-limited. If one of them stops working, the simplest fix is to start the change again from ",[32,113,34],{}," so a fresh pair of emails goes out. See ",[116,117,119],"a",{"href":118},"\u002Fknowledgebase\u002Femail-link-expired-or-not-working","An email link expired or doesn't work"," for more.",[45,122,124],{"id":123},"you-cant-change-the-email-if-you-signed-up-with-google","You can't change the email if you signed up with Google",[28,126,127],{},"If your account was created with Google sign-in, the email address comes from Google and Fretscape can't change it directly. You've got two options:",[129,130,131,137],"ul",{},[53,132,133,136],{},[32,134,135],{},"Change the email on your Google account first."," When you sign in to Fretscape again, the new address comes through with it. Nothing on your Fretscape account changes.",[53,138,139,142,143,147,148,151],{},[32,140,141],{},"Sign up for a fresh Fretscape account with the email you want."," This is a heavier move - the new account starts from scratch, so your favourites, saved progressions, and any Pro unlock stay on the old account. If you want Pro moved across, email ",[116,144,146],{"href":145},"mailto:help@fretscape.com","help@fretscape.com"," ",[79,149,150],{},"before"," signing up again, and we'll talk it through.",[45,153,155],{"id":154},"after-the-change","After the change",[28,157,158,159,163,164,168],{},"You stay signed in on the device you made the change from. Use the new address next time you sign in - the old one will stop working once both confirmations are complete. If you forget which address you used, see ",[116,160,162],{"href":161},"\u002Fknowledgebase\u002Fsign-in-with-google","How to sign in with Google"," or use ",[116,165,167],{"href":166},"\u002Fauth\u002Fforgot-password","Forgot password"," with whichever address you remember.",[45,170,172],{"id":171},"still-need-help","Still need help?",[28,174,175,176,178],{},"Email ",[116,177,146],{"href":145}," with both the old and new email addresses and we'll handle it from our side.",{"title":180,"searchDepth":19,"depth":19,"links":181},"",[182,183,184,185,186,187],{"id":47,"depth":19,"text":48},{"id":84,"depth":19,"text":85},{"id":107,"depth":19,"text":108},{"id":123,"depth":19,"text":124},{"id":154,"depth":19,"text":155},{"id":171,"depth":19,"text":172},{"left":189,"top":189,"width":190,"height":190,"rotate":189,"vFlip":20,"hFlip":20,"body":191},0,512,"\u003Cpath fill=\"currentColor\" d=\"M351.9 280l-190.9 0c2.9 64.5 17.2 123.9 37.5 167.4 11.4 24.5 23.7 41.8 35.1 52.4 11.2 10.5 18.9 12.2 22.9 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variations.",[209,236],"magnifying-glass",8,4,[240,241],"chord-builder","voicings-and-diagrams",{"id":240,"slug":240,"name":243,"description":244,"icon":245,"count":211,"order":247,"related":248,"featured":20},"Chord Builder","Constructing custom chords note by note.",[209,246],"wrench",5,[213,249],"progressions",{"id":241,"slug":241,"name":251,"description":252,"icon":253,"count":237,"order":255,"related":256,"featured":20},"Voicings & Diagrams","Reading chord charts and understanding inversions.",[209,254],"layer-group",6,[213,257],"tunings-and-capo",{"id":257,"slug":257,"name":259,"description":260,"icon":261,"count":255,"order":211,"related":263,"featured":20},"Tunings & Capo","Alternate tunings, capo positions, and custom string setups.",[209,262],"music",[241,213],{"id":265,"slug":265,"name":266,"description":267,"icon":268,"count":19,"order":237,"related":270,"featured":20},"playback-and-audio","Playback & Audio","Hearing your chords and progressions out loud.",[209,269],"circle-play",[249,214],{"id":272,"slug":272,"name":273,"description":274,"icon":275,"count":247,"order":277,"related":278,"featured":20},"favourites","Favourites","Saving voicings and progressions you want to come back to.",[209,276],"heart",9,[241,249],{"id":249,"slug":249,"name":280,"description":281,"icon":282,"count":189,"order":284,"related":285,"featured":20},"Progressions","Building, optimising, and sharing chord progressions.",[209,283],"diagram-project",10,[240,241],{"id":287,"slug":287,"name":288,"description":289,"icon":290,"count":189,"order":220,"related":292,"featured":20},"reverse-lookup","Reverse Lookup","Identifying a chord from the notes you're playing.",[209,291],"clock-rotate-left",[213,241],{"id":214,"slug":214,"name":294,"description":295,"icon":296,"count":189,"order":298,"related":299,"featured":20},"Settings","Customising Fretscape for your setup and preferences.",[209,297],"gear",12,[257,241],{"id":223,"slug":223,"name":301,"description":302,"icon":303,"count":211,"order":305,"related":306,"featured":20},"Privacy & Legal","How your data is handled and how to exercise your rights.",[209,304],"shield-check",13,[7,222],{"id":308,"slug":308,"name":309,"description":310,"icon":311,"count":189,"order":313,"related":314,"featured":20},"troubleshooting","Troubleshooting","Solutions when something isn't working as expected.",[209,312],"triangle-exclamation",14,[214,205],{"id":316,"slug":316,"name":317,"description":318,"icon":319,"count":255,"order":321,"related":322,"featured":20},"mobile-and-android","Mobile & Android","Using Fretscape on phones and tablets.",[209,320],"mobile-screen",15,[205,214],{"id":324,"slug":324,"name":325,"description":326,"icon":327,"count":189,"order":329,"related":330,"featured":20},"known-limitations","Known Limitations","Things Fretscape doesn't do yet - and what we're working on.",[209,328],"circle-info",16,[308,249],[332,343,351],{"id":12,"slug":12,"title":333,"description":334,"categoryId":7,"tags":335,"related":337,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":340,"readMinutes":21,"path":341,"href":342,"__fallback":20},"How to Change Your Password","Change your Fretscape password from Profile Settings, or reset it from the login page if you've forgotten it.",[9,336],"security",[338,339,4,15],"password-reset-email-not-arriving","sign-out-of-all-devices",true,"\u002Faccount-and-sign-in\u002Fchange-your-password","\u002Fknowledgebase\u002Fchange-your-password",{"id":13,"slug":13,"title":344,"description":345,"categoryId":7,"tags":346,"related":347,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":349,"href":350,"__fallback":20},"How to Change Your Display Name","Update the display name on your Fretscape account from Profile Settings - it's the name shown in the user 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