[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"kb-article-ro-email-link-expired-or-not-working":3,"i-fas:globe":151,"i-far:chevron-down":155,"i-far:bars":158,"i-far:magnifying-glass":160,"i-far:gear":162,"i-far:comment":164,"kb-categories-ro":166,"kb-related-ro-email-link-expired-or-not-working":310,"i-far:chevron-right":333,"i-far:globe":336,"i-far:calendar":338,"i-far:clock":340,"i-far:circle-question":342},{"id":4,"slug":4,"title":5,"description":6,"categoryId":7,"tags":8,"related":12,"order":17,"lastUpdated":18,"lastUpdatedKey":19,"lastUpdatedValue":20,"featured":21,"readMinutes":20,"path":22,"href":23,"__fallback":24,"body":25,"tocLinks":144},"email-link-expired-or-not-working","An Email Link Expired or Doesn't Work","How to handle expired or broken Fretscape sign-up, password-reset, and email-change links - what to do and how to request a fresh one.","account-and-sign-in",[9,10,11],"account","email","troubleshooting",[13,14,15,16],"email-confirmation-not-arriving","password-reset-email-not-arriving","change-your-email-address","how-to-create-an-account",null,"2026-05-15","knowledgeBase.relativeTime.monthsAgo",2,false,"\u002Faccount-and-sign-in\u002Femail-link-expired-or-not-working","\u002Fknowledgebase\u002Femail-link-expired-or-not-working",true,{"type":26,"value":27,"toc":142},"minimark",[28,32,35,40,54,62,66,74,82,86,102,106,109,113,116,120,126,139],[29,30,31],"p",{},"Email links from Fretscape only work once, and only for a short time after we send them. If the link shows an error when you click it, the fix is almost always to ask for a new one from the same form that sent the original - don't try to reload or re-copy the old link.",[29,33,34],{},"Fretscape sends three kinds of email link, and the fix depends on which one you've got:",[36,37,39],"h2",{"id":38},"a-confirmation-link-from-sign-up","A confirmation link from sign-up",[29,41,42,43,47,48,53],{},"The link you got after signing up with email and password. If it shows an error or just loads the ",[44,45,46],"strong",{},"Sign in"," page, request a fresh one by signing up again with the same email on the ",[49,50,52],"a",{"href":51},"\u002Fauth\u002Fsignup","sign-up page"," - the old account record is harmless and the new email replaces it.",[29,55,56,57,61],{},"If you don't want to repeat the sign-up, email ",[49,58,60],{"href":59},"mailto:help@fretscape.com","help@fretscape.com"," and we'll move you onto Google sign-in or resend manually.",[36,63,65],{"id":64},"a-password-reset-link","A password-reset link",[29,67,68,69,73],{},"The link you got after submitting the ",[49,70,72],{"href":71},"\u002Fauth\u002Fforgot-password","Forgot password form",". Reset links expire faster than confirmation links - usually within an hour. If yours doesn't work, just submit the form again to get a fresh link, then click the newest one within a few minutes.",[29,75,76,77,81],{},"Reset links only work once, so if you opened it already and the page errored, ask for a new one rather than reusing the old link. See ",[49,78,80],{"href":79},"\u002Fknowledgebase\u002Fpassword-reset-email-not-arriving","I didn't receive my password-reset email"," if the new link doesn't arrive either.",[36,83,85],{"id":84},"an-email-change-confirmation-link","An email-change confirmation link",[29,87,88,89,92,93,96,97,101],{},"When you change your email address in ",[44,90,91],{},"Profile Settings",", Fretscape sends a confirmation link to ",[44,94,95],{},"both"," your old and new addresses, and you have to click both for the change to complete. If one of them stops working, request the change again from the profile modal - see ",[49,98,100],{"href":99},"\u002Fknowledgebase\u002Fchange-your-email-address","How to change your email address"," for the full flow.",[36,103,105],{"id":104},"open-the-link-on-the-same-device-you-started-on","Open the link on the same device you started on",[29,107,108],{},"If you signed up or requested a reset on your phone, then opened the email on your laptop (or the other way round), the link sometimes won't finish working. The fix is to open the email on the same device you started on - or just ask for a new link from that device - and you should be fine.",[36,110,112],{"id":111},"why-links-expire-so-quickly","Why links expire so quickly",[29,114,115],{},"It's there to keep your account safe. Each email link is a short-lived way into your account, so Fretscape only accepts it for a short while and won't accept the same link twice. The right move is always to ask for a new link from the form you started with.",[36,117,119],{"id":118},"still-not-working","Still not working",[29,121,122,123,125],{},"Email ",[49,124,60],{"href":59}," with:",[127,128,129,133,136],"ul",{},[130,131,132],"li",{},"Which kind of link you're trying to use (sign-up, reset, or email change)",[130,134,135],{},"The email address on your account",[130,137,138],{},"The exact error message you see, if any",[29,140,141],{},"We can sort it out from our end.",{"title":143,"searchDepth":20,"depth":20,"links":144},"",[145,146,147,148,149,150],{"id":38,"depth":20,"text":39},{"id":64,"depth":20,"text":65},{"id":84,"depth":20,"text":85},{"id":104,"depth":20,"text":105},{"id":111,"depth":20,"text":112},{"id":118,"depth":20,"text":119},{"left":152,"top":152,"width":153,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":154},0,512,"\u003Cpath fill=\"currentColor\" d=\"M351.9 280l-190.9 0c2.9 64.5 17.2 123.9 37.5 167.4 11.4 24.5 23.7 41.8 35.1 52.4 11.2 10.5 18.9 12.2 22.9 12.2s11.7-1.7 22.9-12.2c11.4-10.6 23.7-28 35.1-52.4 20.3-43.5 34.6-102.9 37.5-167.4zM160.9 232l190.9 0C349 167.5 334.7 108.1 314.4 64.6 303 40.2 290.7 22.8 279.3 12.2 268.1 1.7 260.4 0 256.4 0s-11.7 1.7-22.9 12.2c-11.4 10.6-23.7 28-35.1 52.4-20.3 43.5-34.6 102.9-37.5 167.4zm-48 0C116.4 146.4 138.5 66.9 170.8 14.7 78.7 47.3 10.9 131.2 1.5 232l111.4 0zM1.5 280c9.4 100.8 77.2 184.7 169.3 217.3-32.3-52.2-54.4-131.7-57.9-217.3L1.5 280zm398.4 0c-3.5 85.6-25.6 165.1-57.9 217.3 92.1-32.7 159.9-116.5 169.3-217.3l-111.4 0zm111.4-48C501.9 131.2 434.1 47.3 342 14.7 374.3 66.9 396.4 146.4 399.9 232l111.4 0z\"\u002F>",{"left":152,"top":152,"width":156,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":157},448,"\u003Cpath fill=\"currentColor\" d=\"M207.5 409c9.4 9.4 24.6 9.4 33.9 0l200-200c9.4-9.4 9.4-24.6 0-33.9s-24.6-9.4-33.9 0l-183 183-183-183c-9.4-9.4-24.6-9.4-33.9 0s-9.4 24.6 0 33.9l200 200z\"\u002F>",{"left":152,"top":152,"width":156,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":159},"\u003Cpath fill=\"currentColor\" d=\"M0 88C0 74.7 10.7 64 24 64l400 0c13.3 0 24 10.7 24 24s-10.7 24-24 24L24 112C10.7 112 0 101.3 0 88zM0 256c0-13.3 10.7-24 24-24l400 0c13.3 0 24 10.7 24 24s-10.7 24-24 24L24 280c-13.3 0-24-10.7-24-24zM448 424c0 13.3-10.7 24-24 24L24 448c-13.3 0-24-10.7-24-24s10.7-24 24-24l400 0c13.3 0 24 10.7 24 24z\"\u002F>",{"left":152,"top":152,"width":153,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":161},"\u003Cpath fill=\"currentColor\" d=\"M368 208a160 160 0 1 0 -320 0 160 160 0 1 0 320 0zM337.1 371.1C301.7 399.2 256.8 416 208 416 93.1 416 0 322.9 0 208S93.1 0 208 0 416 93.1 416 208c0 48.8-16.8 93.7-44.9 129.1L505 471c9.4 9.4 9.4 24.6 0 33.9s-24.6 9.4-33.9 0L337.1 371.1z\"\u002F>",{"left":152,"top":152,"width":153,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":163},"\u003Cpath fill=\"currentColor\" d=\"M205.5 92.7l13.7-60.7 73.6 0 13.7 60.7c1.7 7.4 6.8 13.6 13.8 16.7 10.8 4.8 21 10.7 30.4 17.6 6.1 4.5 14.1 5.9 21.4 3.6l59.5-18.5 36.8 63.8-45.8 42.3c-5.6 5.2-8.4 12.7-7.6 20.2 1.3 11.5 1.3 23.7 0 35.2-.8 7.6 2 15.1 7.6 20.2l45.8 42.3-36.8 63.8-59.5-18.5c-7.3-2.3-15.2-.9-21.4 3.6-9.4 6.9-19.6 12.9-30.4 17.6-7 3.1-12.1 9.3-13.8 16.7l-13.7 60.7-73.6 0-13.7-60.7c-1.7-7.4-6.8-13.6-13.8-16.7-10.8-4.8-21-10.7-30.4-17.6-6.1-4.5-14.1-5.9-21.4-3.6l-59.5 18.5-36.8-63.8 45.8-42.3c5.6-5.2 8.4-12.7 7.6-20.2-1.3-11.5-1.3-23.7 0-35.2 .8-7.6-2-15.1-7.6-20.2l-45.8-42.3 36.8-63.8 59.5 18.5c7.3 2.3 15.2 .9 21.4-3.6 9.4-6.9 19.6-12.9 30.4-17.6 7-3.1 12.1-9.3 13.8-16.7zM212.8-16c-18.7 0-34.9 13-39 31.2L161.2 70.8c-6.3 3.2-12.3 6.7-18.2 10.5L88.6 64.4c-17.9-5.6-37.2 2-46.5 18.2L-1.1 157.4c-9.3 16.2-6.2 36.7 7.5 49.4l41.9 38.7c-.3 6.9-.3 14 0 21L6.4 305.2c-13.7 12.7-16.9 33.2-7.5 49.4l43.2 74.8c9.3 16.2 28.7 23.7 46.5 18.2l54.5-16.9c5.9 3.8 11.9 7.3 18.2 10.5l12.6 55.6c4.1 18.2 20.3 31.2 39 31.2l86.4 0c18.7 0 34.9-13 39-31.2l12.6-55.6c6.3-3.2 12.3-6.7 18.2-10.5l54.5 16.9c17.9 5.6 37.2-2 46.5-18.2l43.2-74.8c9.3-16.2 6.2-36.7-7.5-49.4l-41.9-38.7c.3-6.9 .3-14 0-21l41.9-38.7c13.7-12.7 16.8-33.2 7.5-49.4L470 82.6c-9.4-16.2-28.7-23.7-46.5-18.2L369 81.3c-5.9-3.8-11.9-7.3-18.2-10.5L338.3 15.2C334.1-3 317.9-16 299.2-16l-86.4 0zM304 256a48 48 0 1 1 -96 0 48 48 0 1 1 96 0zm-48-96a96 96 0 1 0 0 192 96 96 0 1 0 0-192z\"\u002F>",{"left":152,"top":152,"width":153,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":165},"\u003Cpath fill=\"currentColor\" d=\"M51.9 384.9C19.3 344.6 0 294.4 0 240 0 107.5 114.6 0 256 0S512 107.5 512 240 397.4 480 256 480c-36.5 0-71.2-7.2-102.6-20L37 509.9c-3.7 1.6-7.5 2.1-11.5 2.1-14.1 0-25.5-11.4-25.5-25.5 0-4.3 1.1-8.5 3.1-12.2l48.8-89.4zm37.3-30.2c12.2 15.1 14.1 36.1 4.8 53.2l-18 33.1 58.5-25.1c11.8-5.1 25.2-5.2 37.1-.3 25.7 10.5 54.2 16.4 84.3 16.4 117.8 0 208-88.8 208-192S373.8 48 256 48 48 136.8 48 240c0 42.8 15.1 82.4 41.2 114.7z\"\u002F>",[167,180,190,199,210,219,228,235,243,252,260,268,276,284,292,301],{"id":168,"slug":169,"name":170,"description":171,"icon":172,"count":175,"order":176,"related":177,"featured":21},"getting-started","primii-pasi","Primii Pași","Noțiunile de bază pentru folosirea Fretscape pentru prima dată.",[173,174],"far","rocket",7,1,[178,179],"chord-search","settings",{"id":7,"slug":181,"name":182,"description":183,"icon":184,"count":186,"order":20,"related":187,"featured":21},"cont-si-autentificare","Cont și Autentificare","Gestionează-ți profilul, adresa de e-mail și autentificarea.",[173,185],"circle-user",11,[188,189],"pricing-and-billing","privacy-and-legal",{"id":188,"slug":191,"name":192,"description":193,"icon":194,"count":196,"order":197,"related":198,"featured":21},"preturi-si-facturare","Prețuri și Facturare","Abonamente, upgrade-uri și metode de plată.",[173,195],"wallet",18,3,[7,189],{"id":178,"slug":200,"name":201,"description":202,"icon":203,"count":205,"order":206,"related":207,"featured":21},"cautare-acorduri","Căutare Acorduri","Cum să găsești acorduri specifice și variațiile lor.",[173,204],"magnifying-glass",8,4,[208,209],"chord-builder","voicings-and-diagrams",{"id":208,"slug":211,"name":212,"description":213,"icon":214,"count":175,"order":216,"related":217,"featured":21},"constructor-acorduri","Constructor de Acorduri","Construirea acordurilor personalizate, notă cu notă.",[173,215],"wrench",5,[178,218],"progressions",{"id":209,"slug":220,"name":221,"description":222,"icon":223,"count":205,"order":225,"related":226,"featured":21},"voicings-si-diagrame","Voicings și Diagrame","Citirea diagramelor de acorduri și înțelegerea răsturnărilor.",[173,224],"layer-group",6,[178,227],"tunings-and-capo",{"id":227,"slug":229,"name":230,"description":231,"icon":232,"count":225,"order":175,"related":234,"featured":21},"acordaje-si-capodastru","Acordaje și Capodastru","Acordaje alternative, poziții ale capodastrului și configurații personalizate ale corzilor.",[173,233],"music",[209,178],{"id":236,"slug":237,"name":238,"description":239,"icon":240,"count":20,"order":205,"related":242,"featured":21},"playback-and-audio","redare-si-audio","Redare și Audio","Să-ți auzi acordurile și progresiile cântate cu voce tare.",[173,241],"circle-play",[218,179],{"id":244,"slug":245,"name":246,"description":247,"icon":248,"count":216,"order":250,"related":251,"featured":21},"favourites","favorite","Favorite","Salvarea voicing-urilor și a progresiilor de acorduri la care vrei să revii.",[173,249],"heart",9,[209,218],{"id":218,"slug":253,"name":254,"description":255,"icon":256,"count":152,"order":258,"related":259,"featured":21},"progresii-de-acorduri","Progresii de Acorduri","Construirea, optimizarea și distribuirea progresiilor de acorduri.",[173,257],"diagram-project",10,[208,209],{"id":261,"slug":262,"name":263,"description":264,"icon":265,"count":152,"order":186,"related":267,"featured":21},"reverse-lookup","identificare-acord","Identificarea Acordului","Identificarea unui acord după notele pe care le cânți.",[173,266],"clock-rotate-left",[178,209],{"id":179,"slug":269,"name":270,"description":271,"icon":272,"count":152,"order":274,"related":275,"featured":21},"setari","Setări","Personalizarea Fretscape pentru configurația și preferințele tale.",[173,273],"gear",12,[227,209],{"id":189,"slug":277,"name":278,"description":279,"icon":280,"count":175,"order":282,"related":283,"featured":21},"confidentialitate-si-aspecte-legale","Confidențialitate și Aspecte Legale","Cum sunt gestionate datele tale și cum îți poți exercita drepturile.",[173,281],"shield-check",13,[7,188],{"id":11,"slug":285,"name":286,"description":287,"icon":288,"count":152,"order":290,"related":291,"featured":21},"depanare","Depanare","Soluții pentru când ceva nu funcționează așa cum te aștepți.",[173,289],"triangle-exclamation",14,[179,168],{"id":293,"slug":294,"name":295,"description":296,"icon":297,"count":225,"order":299,"related":300,"featured":21},"mobile-and-android","mobil-si-android","Mobil și Android","Folosirea Fretscape pe telefoane și tablete.",[173,298],"mobile-screen",15,[168,179],{"id":302,"slug":303,"name":304,"description":305,"icon":306,"count":152,"order":308,"related":309,"featured":21},"known-limitations","limitari-cunoscute","Limitări Cunoscute","Lucruri pe care Fretscape încă nu le face - și la ce lucrăm acum.",[173,307],"circle-info",16,[11,218],[311,319,326],{"id":13,"slug":13,"title":312,"description":313,"categoryId":7,"tags":314,"related":315,"order":17,"lastUpdated":18,"lastUpdatedKey":19,"lastUpdatedValue":20,"featured":24,"readMinutes":20,"path":317,"href":318,"__fallback":24},"I Didn't Receive My Confirmation Email","What to check when the Fretscape sign-up confirmation email doesn't arrive - spam folder, address typos, and how to request a fresh one.",[9,10,11],[16,14,4,316],"sign-in-with-google","\u002Faccount-and-sign-in\u002Femail-confirmation-not-arriving","\u002Fknowledgebase\u002Femail-confirmation-not-arriving",{"id":14,"slug":14,"title":320,"description":321,"categoryId":7,"tags":322,"related":323,"order":17,"lastUpdated":18,"lastUpdatedKey":19,"lastUpdatedValue":20,"featured":21,"readMinutes":20,"path":325,"href":79,"__fallback":24},"I Didn't Receive My Password-Reset Email","What to check when the password-reset email doesn't arrive - spam, address typos, and how to handle accounts that don't actually have a password.",[9,10,11],[324,13,4,316],"change-your-password","\u002Faccount-and-sign-in\u002Fpassword-reset-email-not-arriving",{"id":15,"slug":15,"title":327,"description":328,"categoryId":7,"tags":329,"related":330,"order":17,"lastUpdated":18,"lastUpdatedKey":19,"lastUpdatedValue":20,"featured":21,"readMinutes":176,"path":332,"href":99,"__fallback":24},"How to Change Your Email Address","Change the email on your Fretscape account from Profile Settings - confirmation links go to both your old and new addresses.",[9,10],[324,331,4,316],"change-your-display-name","\u002Faccount-and-sign-in\u002Fchange-your-email-address",{"left":152,"top":152,"width":334,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":335},320,"\u003Cpath fill=\"currentColor\" d=\"M313.5 239c9.4 9.4 9.4 24.6 0 33.9l-200 200c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l183-183-183-183c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0l200 200z\"\u002F>",{"left":152,"top":152,"width":153,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":337},"\u003Cpath fill=\"currentColor\" d=\"M303.2 413c-21.5 43.7-41.4 51-47.2 51s-25.7-7.3-47.2-51c-17-34.5-29.2-81.6-32.1-133l158.6 0c-3 51.5-15.2 98.6-32.1 133zm32.1-181l-158.6 0c3-51.5 15.2-98.6 32.1-133 21.5-43.7 41.4-51 47.2-51s25.7 7.3 47.2 51c17 34.5 29.2 81.6 32.1 133zm48.1 48l79.2 0c-8.6 74.6-56.7 137.3-122.8 166.4 24-42.8 40.3-102.4 43.6-166.4zm79.2-48l-79.2 0c-3.3-64-19.6-123.6-43.6-166.4 66.1 29.2 114.2 91.8 122.8 166.4zm-334 0l-79.2 0c8.6-74.6 56.7-137.3 122.8-166.4-24 42.8-40.3 102.4-43.6 166.4zM49.4 280l79.2 0c3.3 64 19.6 123.6 43.6 166.4-66.1-29.2-114.2-91.8-122.8-166.4zM256 512a256 256 0 1 0 0-512 256 256 0 1 0 0 512z\"\u002F>",{"left":152,"top":152,"width":156,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":339},"\u003Cpath fill=\"currentColor\" d=\"M120 0c13.3 0 24 10.7 24 24l0 40 160 0 0-40c0-13.3 10.7-24 24-24s24 10.7 24 24l0 40 32 0c35.3 0 64 28.7 64 64l0 288c0 35.3-28.7 64-64 64L64 480c-35.3 0-64-28.7-64-64L0 128C0 92.7 28.7 64 64 64l32 0 0-40c0-13.3 10.7-24 24-24zm0 112l-56 0c-8.8 0-16 7.2-16 16l0 48 352 0 0-48c0-8.8-7.2-16-16-16l-264 0zM48 224l0 192c0 8.8 7.2 16 16 16l320 0c8.8 0 16-7.2 16-16l0-192-352 0z\"\u002F>",{"left":152,"top":152,"width":153,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":341},"\u003Cpath fill=\"currentColor\" d=\"M464 256a208 208 0 1 1 -416 0 208 208 0 1 1 416 0zM0 256a256 256 0 1 0 512 0 256 256 0 1 0 -512 0zM232 120l0 136c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2 280 120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\u002F>",{"left":152,"top":152,"width":153,"height":153,"rotate":152,"vFlip":21,"hFlip":21,"body":343},"\u003Cpath fill=\"currentColor\" d=\"M464 256a208 208 0 1 0 -416 0 208 208 0 1 0 416 0zM0 256a256 256 0 1 1 512 0 256 256 0 1 1 -512 0zm256-80c-17.7 0-32 14.3-32 32 0 13.3-10.7 24-24 24s-24-10.7-24-24c0-44.2 35.8-80 80-80s80 35.8 80 80c0 47.2-36 67.2-56 74.5l0 3.8c0 13.3-10.7 24-24 24s-24-10.7-24-24l0-8.1c0-20.5 14.8-35.2 30.1-40.2 6.4-2.1 13.2-5.5 18.2-10.3 4.3-4.2 7.7-10 7.7-19.6 0-17.7-14.3-32-32-32zM224 368a32 32 0 1 1 64 0 32 32 0 1 1 -64 0z\"\u002F>"]