[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"kb-article-sr-google-play-says-i-own-pro":3,"i-fas:globe":139,"i-far:chevron-down":143,"i-far:bars":146,"i-far:magnifying-glass":148,"i-far:gear":150,"i-far:comment":152,"kb-categories-sr":154,"kb-related-sr-google-play-says-i-own-pro":297,"i-far:chevron-right":323,"i-far:globe":326,"i-far:calendar":328,"i-far:clock":330,"i-far:circle-question":332},{"id":4,"slug":4,"title":5,"description":6,"categoryId":7,"tags":8,"related":11,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":22,"href":23,"__fallback":24,"body":25,"tocLinks":135},"google-play-says-i-own-pro","Google Play says I already own Pro, but Fretscape still shows Free","This usually means Google Play matched your purchase, but Fretscape hasn't refreshed yet. Close and reopen the app, sign in with the right account, and give it a minute.","pricing-and-billing",[9,10],"troubleshooting","mobile",[12,13,14,15],"paid-but-still-see-free","bought-on-android-no-pro-on-web","wrong-account-purchase","restore-pro-on-new-device",null,"2026-05-15","knowledgeBase.relativeTime.monthsAgo",2,false,1,"\u002Fpricing-and-billing\u002Fgoogle-play-says-i-own-pro","\u002Fknowledgebase\u002Fgoogle-play-says-i-own-pro",true,{"type":26,"value":27,"toc":133},"minimark",[28,40,45,78,82,93,101,105,113,130],[29,30,31,32,39],"p",{},"Google Play already knows you bought Pro - it just hasn't fed that through to Fretscape yet, or your Fretscape sign-in doesn't match the Google account that paid. Close and reopen the ",[33,34,38],"a",{"href":35,"rel":36},"https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.fretscape.app",[37],"nofollow","Android app",", make sure you're signed in with the right account, and give it a minute.",[41,42,44],"h2",{"id":43},"step-by-step","Step by step",[46,47,48,56,66,72],"ol",{},[49,50,51,55],"li",{},[52,53,54],"strong",{},"Make sure the Google account on your phone is the one that bought Pro."," Open the Google Play app → tap your profile picture (top right) → check which Google account is selected. If you bought Pro under a different Google account, switch to that one in Play first.",[49,57,58,61,62,65],{},[52,59,60],{},"Make sure the Fretscape account is the same one you bought on."," Open the ",[33,63,38],{"href":35,"rel":64},[37],", open the user menu, and check the email. If it isn't right, sign out and sign back in with the right account.",[49,67,68,71],{},[52,69,70],{},"Close and reopen Fretscape."," Swipe Fretscape out of your recent apps and tap the icon to launch it again. This makes the app refresh your account from our servers.",[49,73,74,77],{},[52,75,76],{},"Give it about a minute."," Pro usually shows up within ten seconds; up to about a minute in the worst case we've seen.",[41,79,81],{"id":80},"why-this-happens","Why this happens",[29,83,84,85,88,89,92],{},"Google Play remembers what you've bought against your ",[52,86,87],{},"Google account",", while Fretscape ties Pro to your ",[52,90,91],{},"Fretscape account",". Most of the time the two match up - but if they don't (different Google account, or you signed into Fretscape on a different email), you can end up with Play insisting you own Pro while Fretscape says you don't.",[29,94,95,96,100],{},"If the accounts genuinely don't match, see ",[33,97,99],{"href":98},"\u002Fknowledgebase\u002Fwrong-account-purchase","I bought Pro before signing in, or with a different email",". That's a different problem with a different recovery path.",[41,102,104],{"id":103},"still-mismatched","Still mismatched",[29,106,107,108,112],{},"Email ",[33,109,111],{"href":110},"mailto:help@fretscape.com","help@fretscape.com"," with:",[114,115,116,119,122],"ul",{},[49,117,118],{},"The email on your Fretscape account",[49,120,121],{},"The Google account email you bought Pro through",[49,123,124,125,129],{},"Your Google Play order ID (from ",[126,127,128],"code",{},"play.google.com\u002Fstore\u002Faccount\u002Forderhistory",")",[29,131,132],{},"We can match the order ID to a Fretscape account from our side and either unlock Pro or talk through your options.",{"title":134,"searchDepth":19,"depth":19,"links":135},"",[136,137,138],{"id":43,"depth":19,"text":44},{"id":80,"depth":19,"text":81},{"id":103,"depth":19,"text":104},{"left":140,"top":140,"width":141,"height":141,"rotate":140,"vFlip":20,"hFlip":20,"body":142},0,512,"\u003Cpath fill=\"currentColor\" d=\"M351.9 280l-190.9 0c2.9 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12.3-6.7 18.2-10.5l54.5 16.9c17.9 5.6 37.2-2 46.5-18.2l43.2-74.8c9.3-16.2 6.2-36.7-7.5-49.4l-41.9-38.7c.3-6.9 .3-14 0-21l41.9-38.7c13.7-12.7 16.8-33.2 7.5-49.4L470 82.6c-9.4-16.2-28.7-23.7-46.5-18.2L369 81.3c-5.9-3.8-11.9-7.3-18.2-10.5L338.3 15.2C334.1-3 317.9-16 299.2-16l-86.4 0zM304 256a48 48 0 1 1 -96 0 48 48 0 1 1 96 0zm-48-96a96 96 0 1 0 0 192 96 96 0 1 0 0-192z\"\u002F>",{"left":140,"top":140,"width":141,"height":141,"rotate":140,"vFlip":20,"hFlip":20,"body":153},"\u003Cpath fill=\"currentColor\" d=\"M51.9 384.9C19.3 344.6 0 294.4 0 240 0 107.5 114.6 0 256 0S512 107.5 512 240 397.4 480 256 480c-36.5 0-71.2-7.2-102.6-20L37 509.9c-3.7 1.6-7.5 2.1-11.5 2.1-14.1 0-25.5-11.4-25.5-25.5 0-4.3 1.1-8.5 3.1-12.2l48.8-89.4zm37.3-30.2c12.2 15.1 14.1 36.1 4.8 53.2l-18 33.1 58.5-25.1c11.8-5.1 25.2-5.2 37.1-.3 25.7 10.5 54.2 16.4 84.3 16.4 117.8 0 208-88.8 208-192S373.8 48 256 48 48 136.8 48 240c0 42.8 15.1 82.4 41.2 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plaćanja.",[161,182],"wallet",18,3,[168,176],{"id":165,"slug":187,"name":188,"description":189,"icon":190,"count":192,"order":193,"related":194,"featured":20},"pretraga-akorda","Pretraga akorda","Kako da pronađeš određene akorde i njihove varijacije.",[161,191],"magnifying-glass",8,4,[195,196],"chord-builder","voicings-and-diagrams",{"id":195,"slug":198,"name":199,"description":200,"icon":201,"count":163,"order":203,"related":204,"featured":20},"gradjenje-akorda","Građenje akorda","Sastavljanje prilagođenih akorda ton po ton.",[161,202],"wrench",5,[165,205],"progressions",{"id":196,"slug":207,"name":208,"description":209,"icon":210,"count":192,"order":212,"related":213,"featured":20},"voicings-i-dijagrami","Voicings i dijagrami","Čitanje šema akorda i razumevanje obrtaja akorda.",[161,211],"layer-group",6,[165,214],"tunings-and-capo",{"id":214,"slug":216,"name":217,"description":218,"icon":219,"count":212,"order":163,"related":221,"featured":20},"stimovi-i-kapodaster","Štimovi i kapodaster","Alternativni štimovi, pozicije kapodastera i prilagođene postavke žica.",[161,220],"music",[196,165],{"id":223,"slug":224,"name":225,"description":226,"icon":227,"count":19,"order":192,"related":229,"featured":20},"playback-and-audio","reprodukcija-i-audio","Reprodukcija i audio","Slušanje akorda i progresija akorda naglas.",[161,228],"circle-play",[205,166],{"id":231,"slug":232,"name":233,"description":234,"icon":235,"count":203,"order":237,"related":238,"featured":20},"favourites","omiljeno","Omiljeno","Čuvanje voicinga i progresija akorda kojima želiš da se vratiš.",[161,236],"heart",9,[196,205],{"id":205,"slug":240,"name":241,"description":242,"icon":243,"count":140,"order":245,"related":246,"featured":20},"progresije-akorda","Progresije akorda","Pravljenje, optimizacija i deljenje progresija akorda.",[161,244],"diagram-project",10,[195,196],{"id":248,"slug":249,"name":250,"description":251,"icon":252,"count":140,"order":174,"related":254,"featured":20},"reverse-lookup","obrnuta-pretraga","Obrnuta pretraga","Prepoznavanje akorda na osnovu nota koje sviraš.",[161,253],"clock-rotate-left",[165,196],{"id":166,"slug":256,"name":257,"description":258,"icon":259,"count":140,"order":261,"related":262,"featured":20},"podesavanja","Podešavanja","Prilagođavanje aplikacije Fretscape vašoj opremi i ličnim podešavanjima.",[161,260],"gear",12,[214,196],{"id":176,"slug":264,"name":265,"description":266,"icon":267,"count":163,"order":269,"related":270,"featured":20},"privatnost-i-pravna-pitanja","Privatnost i pravna pitanja","Kako se postupa s vašim podacima i kako da ostvarite svoja prava.",[161,268],"shield-check",13,[168,7],{"id":9,"slug":272,"name":273,"description":274,"icon":275,"count":140,"order":277,"related":278,"featured":20},"resavanje-problema","Rešavanje problema","Rešenja kad nešto ne radi onako kako očekuješ.",[161,276],"triangle-exclamation",14,[166,156],{"id":280,"slug":281,"name":282,"description":283,"icon":284,"count":212,"order":286,"related":287,"featured":20},"mobile-and-android","mobilni-i-android","Mobilni i Android","Korišćenje Fretscape-a na telefonima i tabletima.",[161,285],"mobile-screen",15,[156,166],{"id":289,"slug":290,"name":291,"description":292,"icon":293,"count":140,"order":295,"related":296,"featured":20},"known-limitations","poznata-ogranicenja","Poznata ograničenja","Stvari koje Fretscape još ne radi - i na čemu radimo.",[161,294],"circle-info",16,[9,205],[298,307,315],{"id":12,"slug":12,"title":299,"description":300,"categoryId":7,"tags":301,"related":303,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":19,"path":305,"href":306,"__fallback":24},"I paid but I still see Free","Three quick checks if your Pro purchase has gone through but Fretscape still shows you on Free - sign-in, refresh, and waiting a moment for Pro to show up on other devices.",[9,302],"billing",[15,13,304,14],"bought-on-web-no-pro-on-android","\u002Fpricing-and-billing\u002Fpaid-but-still-see-free","\u002Fknowledgebase\u002Fpaid-but-still-see-free",{"id":13,"slug":13,"title":308,"description":309,"categoryId":7,"tags":310,"related":311,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":21,"path":313,"href":314,"__fallback":24},"I bought on Android - I can't see Pro on the web","Sign in on the web with the same Fretscape account you used on Android, then refresh. Pro usually appears within a minute.",[9,10],[12,304,15,312],"why-android-price-differs","\u002Fpricing-and-billing\u002Fbought-on-android-no-pro-on-web","\u002Fknowledgebase\u002Fbought-on-android-no-pro-on-web",{"id":14,"slug":14,"title":99,"description":316,"categoryId":7,"tags":317,"related":319,"order":16,"lastUpdated":17,"lastUpdatedKey":18,"lastUpdatedValue":19,"featured":20,"readMinutes":19,"path":322,"href":98,"__fallback":24},"First check whether the two accounts share the same email - they're already one account if so. For genuinely different emails, email help@fretscape.com and we'll review.",[9,318],"account",[320,12,321],"move-purchase-to-correct-account","sign-in-with-google","\u002Fpricing-and-billing\u002Fwrong-account-purchase",{"left":140,"top":140,"width":324,"height":141,"rotate":140,"vFlip":20,"hFlip":20,"body":325},320,"\u003Cpath fill=\"currentColor\" d=\"M313.5 239c9.4 9.4 9.4 24.6 0 33.9l-200 200c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l183-183-183-183c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0l200 200z\"\u002F>",{"left":140,"top":140,"width":141,"height":141,"rotate":140,"vFlip":20,"hFlip":20,"body":327},"\u003Cpath fill=\"currentColor\" d=\"M303.2 413c-21.5 43.7-41.4 51-47.2 51s-25.7-7.3-47.2-51c-17-34.5-29.2-81.6-32.1-133l158.6 0c-3 51.5-15.2 98.6-32.1 133zm32.1-181l-158.6 0c3-51.5 15.2-98.6 32.1-133 21.5-43.7 41.4-51 47.2-51s25.7 7.3 47.2 51c17 34.5 29.2 81.6 32.1 133zm48.1 48l79.2 0c-8.6 74.6-56.7 137.3-122.8 166.4 24-42.8 40.3-102.4 43.6-166.4zm79.2-48l-79.2 0c-3.3-64-19.6-123.6-43.6-166.4 66.1 29.2 114.2 91.8 122.8 166.4zm-334 0l-79.2 0c8.6-74.6 56.7-137.3 122.8-166.4-24 42.8-40.3 102.4-43.6 166.4zM49.4 280l79.2 0c3.3 64 19.6 123.6 43.6 166.4-66.1-29.2-114.2-91.8-122.8-166.4zM256 512a256 256 0 1 0 0-512 256 256 0 1 0 0 512z\"\u002F>",{"left":140,"top":140,"width":144,"height":141,"rotate":140,"vFlip":20,"hFlip":20,"body":329},"\u003Cpath fill=\"currentColor\" d=\"M120 0c13.3 0 24 10.7 24 24l0 40 160 0 0-40c0-13.3 10.7-24 24-24s24 10.7 24 24l0 40 32 0c35.3 0 64 28.7 64 64l0 288c0 35.3-28.7 64-64 64L64 480c-35.3 0-64-28.7-64-64L0 128C0 92.7 28.7 64 64 64l32 0 0-40c0-13.3 10.7-24 24-24zm0 112l-56 0c-8.8 0-16 7.2-16 16l0 48 352 0 0-48c0-8.8-7.2-16-16-16l-264 0zM48 224l0 192c0 8.8 7.2 16 16 16l320 0c8.8 0 16-7.2 16-16l0-192-352 0z\"\u002F>",{"left":140,"top":140,"width":141,"height":141,"rotate":140,"vFlip":20,"hFlip":20,"body":331},"\u003Cpath fill=\"currentColor\" d=\"M464 256a208 208 0 1 1 -416 0 208 208 0 1 1 416 0zM0 256a256 256 0 1 0 512 0 256 256 0 1 0 -512 0zM232 120l0 136c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2 280 120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\u002F>",{"left":140,"top":140,"width":141,"height":141,"rotate":140,"vFlip":20,"hFlip":20,"body":333},"\u003Cpath fill=\"currentColor\" d=\"M464 256a208 208 0 1 0 -416 0 208 208 0 1 0 416 0zM0 256a256 256 0 1 1 512 0 256 256 0 1 1 -512 0zm256-80c-17.7 0-32 14.3-32 32 0 13.3-10.7 24-24 24s-24-10.7-24-24c0-44.2 35.8-80 80-80s80 35.8 80 80c0 47.2-36 67.2-56 74.5l0 3.8c0 13.3-10.7 24-24 24s-24-10.7-24-24l0-8.1c0-20.5 14.8-35.2 30.1-40.2 6.4-2.1 13.2-5.5 18.2-10.3 4.3-4.2 7.7-10 7.7-19.6 0-17.7-14.3-32-32-32zM224 368a32 32 0 1 1 64 0 32 32 0 1 1 -64 0z\"\u002F>"]